Operations Specialist (22045)

Position: Entry‑level Supply Chain Coordinator – RH2 Station – Grand Prairie, TX. This role supports demand forecasting, supplier coordination, and process improvement to ensure availability of goods and services. Job Details Level: Entry Location: RH2 Station – Grand Prairie, TX 75052 Position Type: Full Time Education Level: High School Salary Range: $20.00 – $23.00 per hour Job Shift: Day Job Category: Supply Chain Responsibilities Confer with supply chain planners to forecast demand or create supply plans that ensure availability of materials or products. Monitor forecasts and quotas to identify changes or to determine their effect on supply chain activities. Define performance metrics for measurement, comparison, or evaluation of supply chain factors, such as distribution cost or availability. Analyze customer needs to determine how to increase service scope, reduce waste, or optimize customer service. Develop procedures for coordination of supply chain management with other functional areas, such as sales, marketing, finance, production, or quality assurance. Assist with the negotiation of prices and terms with suppliers and/or vendors. Meet with suppliers to discuss performance metrics, provide feedback, or discuss production forecasts or changes. Implement new or improved supply chain processes. Design or implement supply chains that support business strategies adapted to changing market conditions, new business opportunities, or cost reduction strategies. Monitor supplier performance to assess ability to meet quality and delivery requirements. Participate in the coordination of new facilities implementation. Analyze information about supplier performance or procurement program success. Select transportation solutions to maximize economy by combining shipments or consolidating warehousing and distribution. Develop or implement procedures or systems to evaluate or select suppliers. Document physical supply chain processes, such as workflows, cycle times, position responsibilities, or system flows. Develop forecasts or standard cost lists. Assess appropriate material handling equipment needs and staffing levels to load, unload, move, or store materials. Work Activities Understand and utilize all standard procedures. Generate P.O.D. exception reports for the station. Utilize exception reports as tracing worksheets. Utilize all pertinent aspects of the PGL phone system. Utilize all pertinent published resources. Obtain proof of deliveries on all shipments generated by the station. Provide proof of deliveries, flight information, shipment history, and other computer‑accessed information upon client request. Use the computer system on every call received or made. When requested, supply shipment location and status, last action taken on the shipment, and full shipment history. Follow up on every shipment generated by the station. Recognize potential challenges in routing and pay special attention to them. On every call, note all pertinent information received or given in the memo section of the alert screen. Update any changes in regards to routing in the Routing section of the alert screen. Accrue accurate cost, looking out for the financial interest of our clients and PGL. Justify agent charges by noting any special requirements relevant to the services provided. Send out information to start the preliminary carrier claims process. Generate turnover log for fellow employees each day. Qualifications 1–3 years of logistics services and/or warehouse fulfillment experience. AOG experience is a plus. Hazmat certification is a plus. Experience with all requisite compliance and regulatory requirements. Willing to work a variable schedule, including overtime, weekends, and holidays. Industry‑related degree and/or certification. High school education. Knowledge Transportation – knowledge of principles and methods for moving freight or goods by air, rail, sea, or road, including relative costs and benefits. Customer and Personal Service – knowledge of principles and processes for providing customer and personal services. Public Safety and Security – knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations. Mathematics – knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. English Language – knowledge of the structure and content of the English language including meaning, spelling, grammar, and composition. Skills Active Listening – giving full attention to others, asking questions, not interrupting. Speaking – conveying information effectively. Critical Thinking – using logic and reasoning to identify strengths and weaknesses of alternative solutions. Negotiation – reconciling differences. Time Management – managing one's own time and the time of others. Complex Problem Solving – identifying and evaluating options and implementing solutions. Social Perceptiveness – being aware of others’ reactions. Coordination – adjusting actions in relation to others. Judgment and Decision Making – considering relative costs and benefits of potential actions. Monitoring – assessing performance to make improvements or take corrective action. Reading Comprehension – understanding written work‑related documents. Service Orientation – looking for ways to help people. Abilities Oral Comprehension – listening and understanding spoken information. Oral Expression – communicating information in speaking. Written Comprehension – reading and understanding written information. Speech Clarity – speaking clearly so others understand. Near Vision – seeing details at close range. Problem Sensitivity – recognizing when something is wrong. Speech Recognition – identifying and understanding speech. Written Expression – communicating in writing. Deductive Reasoning – applying general rules to specific problems. Inductive Reasoning – forming general conclusions from specific information. Tools Desktop computers Facsimile machines Laptop computers Special purpose telephones Multi‑line telephone systems Technology Compliance software Electronic mail software Enterprise resource planning (ERP) software Warehouse management system (WMS) software Customer resource management (CRM) software Logistics and supply chain software (CargoWise/EDI) Microsoft Excel and other office applications #J-18808-Ljbffr PGL