Senior Operations Analyst
Virtual Vocations Inc
Working remotely in a full-time capacity, the Senior Operations Analyst will serve as a Subject Matter Expert in eDiscovery operational workflows, providing support and training to associates while managing data processing tasks and ensuring adherence to best practices and quality standards. Key responsibilities Utilize proprietary and third-party eDiscovery applications to load, process, and search client data in various formats Generate reports for senior management and collaborate with other departments to troubleshoot data issues Create and lead training sessions for associates, while managing and updating Standard Operating Procedures in their SME areas Required qualifications At least three years of experience in a production-based IT/technical role Bachelor's degree in Computer Science, Business Management, or a related field, or equivalent experience Demonstrated experience in process improvement and compliance Hands-on experience with databases and a foundational understanding of database file structures Familiarity with the eDiscovery industry and litigation support software Virtual Vocations Inc
Vacancy posted 3 days ago
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