AR Denials Management and Appeals Specialist, 250 E Liberty, 8:00a-4:30p

Position Overview Primary Location: 250 E Liberty St, Louisville, KY 40202. Shift: First Shift (United States of America). Job Description Summary: UofL Health is a not‑for‑profit 501(c)(3) fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, more than 250 physician practice locations, and more than 1,200 providers in Louisville and the surrounding counties, including southern Indiana. With more than 14,000 team members – physicians, surgeons, nurses, pharmacists and other highly‑skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient‑centered care. Essential Functions Initiates the appeal process, at the direction of Revenue Cycle management, until the case is overturned, appeal options are exhausted, or decision is made to discontinue process. Assumes responsibility for coordinating and appealing technical denials and working closely with Clinical Appeals Specialists responsible for clinical appeals. Reviews and determines reason for insurance denial of claims. Reviews and appeals unpaid claims daily and submits appeal timely. Develops appeal letters to substantiate overturning denial, e.g. coverage, authorization, non‑covered services, contract issues, timely filing limit, etc. Tracks and trends progress and outcomes of denial and appeal processes and compiles reports for Revenue Cycle leadership. Completes follow‑up work on appealed claims. Works with insurance carriers on appeal issues. Ensures clinical appeals are submitted to the appropriate department. Monitors payments to ensure reimbursement from third‑party payers is accurate based on payer contract. Reviews denials for accuracy. Stays abreast of payer updates for authorizations, eligibility, etc. and communicates to Revenue Cycle leadership. Documents all activity in designated Revenue Cycle system. Attends continuing education programs. Performs other duties and employment requirements as assigned. Maintains compliance with all company policies, procedures and standards of conduct. Complies with HIPAA privacy and security requirements to maintain confidentiality at all times. Job Competency Knowledge of medical terminology. Clear and concise written communication skills and development of professional letters. Basic Microsoft Office knowledge. Ability to foresee projects from start to finish. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community. Qualifications Education: High School education or GED required. Experience: 1-3 years of prior billing, collection, or appeals. Additional Duties and Responsibilities Maintains compliance with all company policies, procedures and standards of conduct. Performs other duties and employment requirements as assigned. Obeys safety procedures, including lifting up to 10 lbs and occasionally lifting and/or carrying items as needed. Physical Demands Sedentary work: lifting 10 lbs maximum and occasionally lifting and/or carrying items as needed. Frequent talking, hearing and seeing. Consistent use of hand movement for keyboarding purposes. #J-18808-Ljbffr University Medical Center