Project Manager

Project ManagerWe are looking for a detail-oriented and analytical professional to support a cross-functional supply chain transformation initiative, with a primary focus on Value Stream Mapping (VSM), process optimization, and continuous improvement. The ideal candidate will be responsible for mapping current-state processes, identifying bottlenecks and inefficiencies, facilitating stakeholder workshops, and developing a practical future-state process and improvement roadmap.Key ResponsibilitiesVSM Planning & Facilitation: Define scope, objectives, timelines, and participants for current- and future-state mapping exercises. Plan and facilitate cross-functional workshops.Process Mapping & Documentation: Document end-to-end processes, workflows, handoffs, systems, decision paths, lead times, and process ownership.Data Collection & Analysis: Coordinate data collection, validate assumptions with stakeholders, and establish performance baselines using operational KPIs.Waste & Root Cause Analysis: Identify delays, rework, duplication, process variation, capacity constraints, and non-value-added activities.Future-State Process Design: Collaborate with stakeholders to design improved processes, clarify roles and responsibilities, and identify technology and capability requirements.Improvement Roadmap Development: Translate findings into prioritized initiatives based on business value, feasibility, risk, dependencies, and effort.Project Governance: Track milestones, risks, issues, decisions, and dependencies while providing regular updates to key stakeholders.Cross-Functional Collaboration: Build alignment across business, operations, technology, and other relevant teams.Change Management: Support stakeholder engagement, communications, training, and adoption of redesigned processes.Benefits Realization: Monitor implementation progress and validate improvements against agreed operational and financial targets.Continuous Improvement: Establish a structured approach to monitoring process performance and identifying further optimization opportunities.Required Qualifications & SkillsBachelor's degree in Information Systems, Engineering, Business Administration, or a related field. 1–3 years of project management experience, preferably in eCommerce, retail, supply chain, or related environments. Experience with customer portals is an added advantage. Demonstrated experience implementing software solutions, advanced automation, or Agentic AI solutions. Familiarity with Agile methodologies and Scrum. Strong analytical, problem-solving, data validation, and root cause analysis skills. Ability to manage project timelines, budgets, and ROI objectives. Excellent communication and presentation skills, with the ability to engage both technical and non-technical stakeholders across geographies. Strong stakeholder management, collaboration, and leadership skills, including the ability to build consensus across cross-functional teams. Experience with process improvement methodologies and Value Stream Mapping is highly desirable.About UsFounded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.