OCEAN IMPORT SUPERVISOR

Job Description

Job Description

 
Build Your Career with Dimerco

Looking to level up? Join Dimerco and unleash your potential!

We’re looking for responsible, self-motivated individuals ready to grow in the fast-paced world of global shipping and logistics. At Dimerco, we provide a supportive learning environment, professional training, and pathways to career success. Our mission is simple yet powerful: to open doors for talented people and equip them with the skills to achieve their career dreams.

About Dimerco

Dimerco Express Group helps businesses move goods around the world smoothly by managing international shipping, customs compliance, and warehousing. Our projects primarily connect Asia’s manufacturing and logistics hubs with each other, and with North America and Europe, creating seamless trade links across continents. Founded in Taiwan in 1971, Dimerco has grown into a worldwide network, serving customers through more than 150 offices, 80 contract logistics operations, and over 200 strategic partner agents across China, India, Asia Pacific, North America, and Europe.

Why Join Dimerco?

Want to be part of a company that’s shaping the future of international freight and logistics? At Dimerco, your growth matters! We provide:

• Training and career support: structured programs to help you grow professionally.
• Global exposure: collaborate with international colleagues and gain opportunities to travel abroad.
• Effective communication: a flat structure that minimizes hierarchy and organizational layers.
• Cross-functional collaboration: work closely with diverse teams across regions and disciplines.
• Innovation-driven culture: leverage technology and new solutions to stay ahead in logistics.
• Career mobility: opportunities to take on global assignments and advance within the organization.

What are you waiting for? Hit apply!

Position: Ocean Operations Supervisor

Location: Atlanta, Georgia

Qualifications:

• Minimum of 2-3 years of Ocean Import / Export experience
• Strong knowledge of ocean import/export operations, shipping documentation, customs procedures, and carrier coordination.
• Excellent communication, prioritization, organizational and multi-tasking skills
• Proficient with Microsoft Office applications.
• Proficiency in Mandarin is a plus
• Being able to work independently and part of a team

Responsibilities:

• Oversee daily ocean import operations, from shipment, pre-alerts and arrival notices through customs clearance coordination, delivery, and billing.
• Supervise and train the ocean import team, assign workloads, and ensure timely and accurate shipment processing.
• Coordinate with overseas offices, carriers, co-loaders, customs brokers, warehouses, and trucking companies.
• Monitor vessel schedules, cargo availability, free time, and delivery appointments to minimize demurrage, detention, and storage charges.
• Review shipping documents and ensure compliance with company procedures and applicable import requirements.
• Keep customers informed of shipment status and promptly resolve delays, discrepancies, and service issues.
• Review freight costs, selling rates, vendor invoices, and customer billing to ensure accuracy and protect shipment profitability.
• Ensure payments and cargo release requirements are met according to company credit policies.
• Maintain accurate shipment records and timely updates in the operating system.
• Monitor team performance, improve operating procedures, and support account transitions and new customer onboarding.
• Work closely with sales, accounting, and branch management to maintain service quality and meet branch goals.

Featured Benefits:

• Medical insurance
• Vision insurance
• Dental Insurance
• 401(k)
• Salary based on experience

Dimerco is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.

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