Group Product Manager

Group Product Manager (Sr. Manager, Product Management)

Lead the development, communication, and execution of product strategy for a business unit portfolio, including brand positioning, portfolio management, integrated marketing, pricing, and category leadership. Own multi year operating plans aligned to revenue, margin, quality, delivery, cost, and innovation goals, track portfolio financials, drive cross functional alignment, and manage a team of product managers.

Responsibilities

• Develop, communicate and implement product strategy for assigned business unit product portfolio; deliver brand strategy, product portfolio management, integrated marketing planning and pricing strategies; lead and provide oversight for product category strategy within business unit product portfolio
• Drive annual and multi-year operating plans and results for their product portfolio, which is aligned to overall business objectives (revenue, gross profit, operating income, quality, delivery, cost and innovation); track product portfolio financial performance; ensure organizational alignment of product portfolio priorities and goals
• Support achievement of full P&L objectives for the business unit, driving profitability, volume growth and market share, as well as execution of product and services
• Lead team of product managers to achieve product portfolio average net selling price and gross margin by recommending and implementing pricing objectives, strategies, and guardrails to extract maximum value on new and existing products; focus on growing revenue through product line mix and average net selling price improvements, improving margin through cost reductions and updating product line with incremental innovation, growing engagement through improvements to user experience
• Define and communicate the product portfolio vision in support of the business unit strategy, including maintaining a clear product roadmap aligned to business goals in the short- and long-term; emphasis should be on fast-paced new product development and releases, sustaining product support and insight driven; product strategy should include both hardware and software focus in order to deliver compelling user experiences
• Develop and implement the strategy for their product offering, brand, and channels; partner with marketing, sales, and customer experience leaders to develop go-to-market strategies to win in targeted customer segments; lead the creation of end-to-end operational plans to drive profitably, grow and scale the business; work cross functionally to ensure achievement of product line objectives
• Serve as Product Owner leading cross-functional collaboration to develop and deliver connected services required for product portfolio; own the implementation and sustaining of the end user connected experience, including uncovering real-time consumer insights, driving user experience requirements, creating business cases and winning value propositions
• Ensure the cross-functional marketing team has the necessary processes and procedures in place to manage the quality, cost, and delivery of products; identify areas for improvement, propose improvements to leadership and ensure team takes action when corrections are needed
• Interface with analysts, media/PR outlets, key industry conferences in order to educate customers, partners and end users about our vision, strategy and new product innovations; represent the company with customers, competitors, trade associations, government agencies, professional societies and similar groups
• Lead the development of a clear after-sales and service strategy to ensure customers are cultivated and supported in the long term, with the Customer Experience and Marketing teams, as appropriate
• Provide product content guidance and prioritization, integrated marketing planning and pricing strategies, facilitating and/or leading daily scrum activities, and executing against clearly defined timelines
• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
• Contribute to the team effort by accomplishing related results and participating on projects as needed.

Leadership Responsibilities

• Motivate and lead a high performance team by attracting, developing, engaging and retaining team members
• Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company's policies
• Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications
• Lead and motivate individuals and teams to create a workplace culture that is consistent with our team's mission, vision and values.

Requirements

• 5+ years of full-cycle product management experience for hardware offerings; ideally with connected or IoT/Smart Home capabilities
• 2+ years of People-Management experience, ideally 3+ direct reports
• Demonstrated ownership of strategy, roadmap, and release execution across multiple product categories
• Expertise in pricing and packaging for hardware and services, including bundles and subscriptions

Nice to have:

• Familiarity with professional installers and retail, with a record of shifting customers from hardware purchases to smart ecosystem and cloud enabled services
• After sales lifecycle design covering service plans, return material authorization, spare parts, and warranty economics