Assistant Property Manager

Position Summary: The Assistant Property Manager is responsible for assisting the Property Manager with managing a property (or group of properties) and fulfilling the manager’s obligations under the property’s management agreement. The role includes budget development, preparation of monthly operating reports, tenant billings, collection of rent, processing of property payables, lease abstraction and administration. The Assistant Property Manager must exhibit exceptional customer service when communicating with tenants, prospective tenants, owners, and vendors while focusing on productivity and results. Essential Job Functions Assist with the activities associated with a property or group of properties. Assist with all lease administration duties. Supervise vendors (landscaping, janitorial, etc.) and maintenance staff. Perform regular property inspections and complete inspection reports. Recommend alterations, maintenance and reconditioning as necessary. Assist Property Manager with the development and controlling of operating and capital budget. Assist Property Manager in preparation of monthly reports for owners. Work with the Property Manager to coordinate tenant improvement and capital projects. Respond to tenant needs, ensuring administrative and building technical staff resolve problems promptly. Ensure services comply with policies, procedures, regulations, contractual obligations and standards. Represent and communicate clearly and accurately, in person, over the phone, and in writing the authority of the Property Manager based on legal agreements in effect and TW policies. Initiate and execute day-to-day operational procedures. Assist the Property Manager in initiating, contracting, and administering services to maintain and enhance the value, operating efficiency, and physical appearance of the property. Prepare all Service Agreement and Construction Agreement documents (including work authorizations, addenda, amendments and contract approval forms). Track and maintain Energy Star benchmarking data so information is current and accurate. Conduct tenant training meetings to improve building efficiencies. Maintain ongoing tenant contact/relations program to constantly assess needs and resolve problems to the tenant and owner’s satisfaction. Implement and monitor tenant needs assessments. Administer all leases to assure compliance with provisions and agreements. Determine and execute timely escalations, reconciliations, and rent collections. Maintain current certificates of insurance for all tenants; ensure coverage complies with lease requirements. Show space to prospective tenants (requires real estate license where required by state). Communicate clearly and on a timely basis with project accounting personnel using appropriate documentation. Prepare monthly ownership reporting (including variance reports, executive summaries, aging reports, etc.). Manage day-to-day financial transactions including accounts receivables, accounts payable, collection of rents and charges. Maintain compliance with all TW personnel policies and procedures. Miscellaneous duties or projects as assigned by the property manager. Position Requirements A bachelor’s degree in Business Management, Finance, Accounting, or a Human Resource Management related discipline. RPA designation in progress preferred. Possess Real Estate License where required by state law. A minimum 3 years of property management experience, preferably in commercial Class A Office management. Intermediate to advanced MS 365 Word, Excel and Outlook proficiencies. Accounting software such as MRI, Yard, or CTI preferred proficiencies. Ability to keep information strictly confidential. Strong desire to succeed in an entrepreneurial environment. Ability to handle multiple projects, changing priorities and a continually heavy workload. Exceptional oral and written communication skills. Strong customer service orientation. Location and Schedule Work Shift: Dynamic on‑site role located in Redmond, WA. Remote or hybrid options are not available. Compensation Anticipated salary range $85,000 – $95,000 annually, depending on experience. Pre-Employment Requirements Pre‑employment background checks including criminal history, education verification, social media review, motor vehicle records, credit history and professional license verification. Drug screen check prior to starting with the Company. Satisfactory references required. #J-18808-Ljbffr