Client Account Manager - Water/Wastewater
Black & Veatch Family of Companies
The Opportunity
Black & Veatch is seeking a results-driven Client Relationship/Business Development Leader to expand our presence with public agencies and utilities in the Houston & Dallas/Fort Worth metropolitan area
In this leadership role, you will drive new business growth, strategic account management, and business capture efforts across key clients. You will work across multiple business lines to deliver integrated solutions spanning water, energy, and collaborative delivery.
This role is directly accountable for client relationships, revenue growth, client relationships, and strategic market expansion.
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Key Responsibilities
- Develop and execute market strategies, in coordination with Client Segment and Solutions leadership, to expand business growth from strategic and emerging water agency, municipal, state, and other public agency clients.
- Strengthen engagement with key client accounts to understand needs, deepen relationships, and position Black & Veatch’s solutions to win and deliver successfully.
- Drive new business development and sales across public agency clients, including water/wastewater agencies, municipal, state, utilities, and other similar public agency clients.
- Qualify business opportunities to advance high-quality deals that support profitable growth while appropriately mitigating contract, delivery, and commercial risk.
- Expand Black & Veatch’s position as a top top-tier provider of differentiated technical solutions for water/wastewater, biosolids, recycled water, and energy planning, design, and construction projects.
- Leverage expertise from adjacent business lines (power/energy, technology, infrastructure advisory) to further grow our public agency and utility client base and project portfolio.
- Own and deliver annual sales targets supported by strong pipeline development (3–5x coverage).
- Build and maintain executive-level relationships across multiple strategic client accounts.
- Lead complex pursuits, including positioning, teaming, and proposal strategy in coordination with solution and pursuit teams.
- Collaborate across Black & Veatch to deliver integrated, enterprise solutions.
- Maintain strong client engagement during project execution to drive repeat business and ensure client satisfaction.
Preferred Qualifications
- Relevant experience in business development, sales, or key account management.
- Proven client relationship and business development success with public agencies and utilities.
- Demonstrated ability to meet or exceed multi-million-dollar sales quotas.
- Experience preparing proposals, interview/marketing materials, and negotiating contracts for public agencies and utility clients.
- Strong commercial acumen (contracts, pricing, risk).
- Excellent communication, executive presence, and relationship-building skills.
- Ability to thrive in a fast-paced, matrixed environment.
- Prefer 15+ years of experience within the public utilities industry, including 5-10 years in sales or project execution.
- Experience developing, maintaining and executing strategic sales plans.
- History of successful pursuits with complex buying processes and multiple decision makers.
- Firm understanding of competition and differentiators.
- Demonstrated ability to communicate complex concepts concisely and clearly, and to convert technical or complex information and concepts into easily understandable content.
- Experience using Salesforce is preferred.
Minimum Qualifications
- All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.
- Bachelor's degree or equivalent experience.
Work Environment/Physical Demands
Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments.
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