Assistant Rooms Operations Manager
Full-time
Marriott
JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property's cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget. CANDIDATE PROFILE Education and Experience
• High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting the Management of Rooms Operations Activities
• Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.
• Runs and reviews critical information contained in room operations reports.
• Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.
• Operates all department equipment as necessary and reporting malfunctions.
• Ensures employees have the proper supplies and uniforms.
• Understands night audit procedures and being able to comprehend and utilize reports as necessary.
• Understands and complies with loss prevention policies and procedures.
• Communicates performance expectations employees in accordance with job descriptions for each position.
• Handles employee questions and concerns.
• Effectively schedules employees to business demands and tracks employee time and attendance. Contributing Information to Support Managing to Budget
• Supervisessame day selling procedures to maximize room revenue and property occupancy.
• Verifies accuracy of room rates to maximize revenue opportunities
• Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.
• Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of Room Operations on the overall property financial goals and objectives. Providing for and Managing the Guest Experience
• Assists in the investigation of employee and guest accidents.
• Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.
• Assists in the review of comment cards and guest satisfaction results with employees. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
• High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting the Management of Rooms Operations Activities
• Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.
• Runs and reviews critical information contained in room operations reports.
• Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.
• Operates all department equipment as necessary and reporting malfunctions.
• Ensures employees have the proper supplies and uniforms.
• Understands night audit procedures and being able to comprehend and utilize reports as necessary.
• Understands and complies with loss prevention policies and procedures.
• Communicates performance expectations employees in accordance with job descriptions for each position.
• Handles employee questions and concerns.
• Effectively schedules employees to business demands and tracks employee time and attendance. Contributing Information to Support Managing to Budget
• Supervisessame day selling procedures to maximize room revenue and property occupancy.
• Verifies accuracy of room rates to maximize revenue opportunities
• Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.
• Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of Room Operations on the overall property financial goals and objectives. Providing for and Managing the Guest Experience
• Assists in the investigation of employee and guest accidents.
• Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.
• Assists in the review of comment cards and guest satisfaction results with employees. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Assistant Rooms Operations Manager in Austin, TX vacancy
$28.5 per hour
...Address 3600 Presidential Boulevard, Austin, TX, 78719, US Compensation $28.50/hour Description The Assistant Operations Manager will be a part of our airport leadership team, reporting to the General Manager and leading and driving the daily floor operations at your...SuggestedShift workWeekend workAfternoon shiftEarly shiftFountain-Fort Carson School District 8
Austin, TX4 days ago- ...GoMining is seeking a seasoned Head of DC Operations to manage our data centers across Texas. Lead day-to-day operations, ensure uptime, and drive reliability in a fast-growing Bitcoin mining environment. You will oversee maintenance, power, cooling, networking, and...SuggestedFull time
GoMining
Austin, TX2 days ago - ...The Michaels Stores, located in Texas, seeks a Merchandise Manager to drive merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate pricing, timely promotional execution,...Suggested
Michaels Stores
Austin, TX1 day ago - ...Michaels Stores in the United States is seeking a Merchandise Manager to drive merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate pricing, timely promotional execution...Suggested
Michaels Stores
Austin, TX2 days ago $165k - $175k
Title: Operations Director Job Description: Now Hiring: Operations Director Compensation: $165,000-$175,000 Shift: Monday - Friday (... ...Roles & Responsibilities Bilingual in Spanish highly preferred Manage costs and revenue to meet company top and bottom-line financial...SuggestedFull timeContract workLocal areaImmediate startMonday to FridayShift work- ...Keller Williams Realty, LLC is seeking a Manager, Operations to lead the MAPS 1x1 Coaching products (Mastery, Breakthrough, and related variants) and to work with the Director of Operations on major initiatives. The role focuses on product performance, data reporting,...Contract work
RadNet
Austin, TX3 days ago - ...Job Description The Operations Lead (OL) reports to the Assistant Store Manager and supports store processes and an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL works on all operation...Flexible hoursShift workNight shift
At Home Group Inc.
Austin, TX5 days ago - ...Engineering South San Francisco, California, USA Billing Operations Analyst Finance & Admin South San Francisco, California,... ...South San Francisco, California, USA Communications Manager, Local & Launch Communications Marketing, Design & Communications...Full timeInternshipWork at officeLocal area
ZipLine
Austin, TX4 days ago $18 per hour
...Applicants with disabilities who need assistance with the application process... .... About The Role The Client Operations Lead is an introductory... ...recaps to their line manager appropriately. Deliver operational... ...cleaning and maintaining of locker rooms to brand standard as directed...Hourly payLocal areaShift workNight shiftWeekend workDay shiftBarry's Iberia
Austin, TX1 day ago- ...GWs of compute faster than anyone else, rethinking every layer of the stack. We acquire power, design and build data centers, and operate them - with teams spanning hardware and software. Speed and scale are our key differentiators. Come be a part of building civilization...
Fluidstack
Austin, TX4 days ago - ...A telecommunications company is seeking a Team Manager Practitioner in Austin, Texas. This role involves managing interpreting operations while providing American Sign Language interpreting on the VRS platform. Candidates must possess fluent ASL and English skills, supervisory...Hourly payPart time
Purple Communications
Austin, TX3 days ago - ...Job Description The Operations Lead (OL) reports to the Assistant Store Manager and supports store processes and an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL works on all operation...Flexible hoursShift workNight shift
At Home Group Inc.
Austin, TX3 days ago - ...fostering a positive work environment. Budget and Planning : Manage operational and capital budgets, ensuring efficient use of resources... ...options, and generous paid time off. Relocation Assistance : Moving to San Antonio? We offer relocation support to help...Relocation package
University Health
Austin, TX3 hours ago - ...Vst Bio Corporation is seeking an organized and detail-oriented Remote Administrative Manager to oversee daily administrative operations and support business efficiency. The role requires a strong communicator with leadership, organizational, and problem-solving skills...Work at officeRemote work
Vst Bio Corporation
Austin, TX1 day ago $60k
...delivery. Our work focuses on sustaining, operating, and improving essential government... ...network environments. Support vulnerability management and compliance activities, including... ...alignment with federal cybersecurity guidance. Assist in managing incident response workflows,...Contract workShift workMAXIMUS
Austin, TX4 days ago- ...company, building the best way to move and manage the world’s money. Min fees. Max ease.... ...and what we offer . As a FinCrime Operations Team Lead you will develop and oversee the... ...propose solutions to senior leadership. Assist senior leadership with reviews and developing...Work at office
Wise
Austin, TX4 days ago $126.3k - $173.7k
...Become a part of our caring community The Research Operations Lead keeps our Design Research practice running smoothly. This role partners with Design Research leadership to manage research knowledge bases, tooling and infrastructure, practice engagement, governance...Full timeTemporary workApprenticeshipWork at officeRemote workWork from homeHome officeHumana
Austin, TX4 days ago- ...Join AT&T Hotel and Conference Center as an Assistant Front Office Manager (AFOM), where you'll lead our Front Desk team and ensure excellent guest... .... Responsibilities include managing daily front desk operations, assisting with staffing and training, and maintaining service...
AT&T Hotel and Conference Center
Austin, TX5 days ago $80k - $110k
...US Texas Division: Solutions Job Posting Title: Program Manager, Operations Support - 116797 Time Type: Full Time POSITION SUMMARY... ...applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please...Full timeWork at officeLocal areaRelocationFlexible hoursNight shiftAfternoon shift$23 - $28.86 per hour
...industry. Position Summary The Brokerage Operations Coordinator is responsible for providing... ...your job entail? Job Responsibilities:• Assists in executing and coordinating day-to-day... ...risks and collaborates with risk management teams to implement controls.• Supports the...Hourly payFull timePart timeWork experience placement$26 - $30 per hour
...Operations Leader As an Operations Leader, you'll be a key driver of operational excellenceensuring the store runs efficiently and... ...You'll directly impact store success as you oversee inventory management, replenishment, order fulfillment, and ensure operational standards...Hourly payFull timeFlexible hoursShift workNight shiftWeekend work- Structure Properties is seeking an experienced Community Manager for an Austin multifamily community. You will lead onsite staff, manage daily operations, and drive resident satisfaction while protecting property value. The role requires strong financial stewardship, vendor...
- CLEAR is seeking an Operations Manager to join the airport leadership team in Austin. You will lead and coach a frontline team of Ambassadors, drive daily operations, and ensure adherence to security, service and sales standards in a fast-paced environment. The role requires...
- ...medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering... ...You will lead Fulfillment Operators across multiple locations, manage staffing and labor needs, monitor performance, and identify...Live inLocal areaFlexible hoursAfternoon shiftEarly shift
ZipLine
Austin, TX3 days ago $185k - $237.5k
A leading financial services company is seeking a Principal Product Operations and Risk Analyst in Austin, Texas. This role entails managing the Product Risk function, collaborating with cross-functional teams to assess and mitigate risks, and ensuring compliance with...$95k - $177k
...are seeking an experienced Procurement and Supply Chain Lead to manage a small, high-performing team responsible for all of Neuralink... ...execution, driving cost savings, supplier relationships, operational efficiency, while leading negotiations, managing contracts, and...Full timeTemporary workFlexible hours- A pioneering footwear technology firm in Austin, Texas seeks an experienced Operations Manager to oversee production in their 3D printed footwear facility. The ideal candidate will have a strong background in manufacturing, particularly in additive manufacturing, and leadership...Full time
- Job Description The Hub Operations Lead is responsible for the day-to-day operations and... ...changes, front & face, truck lead. Manage all hub records and comply with all paperwork... ...parts to customers as needed. Assist with front room inventory functions. Assist with cores...Full timeLocal areaImmediate startFlexible hoursNight shift
$100k - $140k
..., and the affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver... ...’re looking for a curious, driven analyst to join our Revenue Operations team. Revenue Operations serves as the backbone of the Revenue...Work at officeRemote workFlexible hours- Fleming's Prime Steakhouse in Austin is seeking a Manager to lead operations, maintain high standards, and ensure guest satisfaction. You will manage employee standards, drive profits, and create memorable dining experiences. The ideal candidate will have a background...Flexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Assistant Rooms Operations Manager. Be the first to apply!
Related searches
- vice president of retail operations Austin, TX
- cannabis operations Austin, TX
- special operations Austin, TX
- operations processor Austin, TX
- import operations Austin, TX
- vice president clinical operations Austin, TX
- ad operations work from home Austin, TX
- senior vice president of operations Austin, TX
- marketing operations Austin, TX
- ad operations Austin, TX