VP, Enterprise Architecture
Full-time
IHG Hotels & Resorts
The Role The Vice President of Enterprise Architecture (EA) is a strategic leadership role responsible for defining and advancing the technology architecture vision across a global hospitality organization. This leader ensures alignment between business strategy and technology capabilities, driving innovation, scalability, and operational excellence across brand, guest experience, property operations, and corporate functions. The VP, Enterprise Architecture will lead the design and governance of enterprise-wide architecture frameworks, enabling seamless integration across property management systems (PMS), customer platforms, loyalty systems, digital channels, and back-office operations. Your Day-to-Day Strategic Leadership
- Define and execute the enterprise architecture strategy aligned to business priorities including guest experience, revenue growth, and operational efficiency.
- Serve as a trusted advisor to executive leadership on technology trends, digital transformation, and innovation opportunities.
- Establish and evolve architecture frameworks, standards, and governance processes across all business domains.
- Partner with business leaders across hotel operations, marketing, loyalty, revenue management, and finance to enable technology-driven outcomes.
- Translate business capabilities into scalable architecture blueprints and roadmaps.
- Ensure alignment of IT strategy with enterprise-wide digital transformation initiatives.
- Lead Enterprise AI Transformation Through a Forward-Deployed Architecture Model
- Lead architecture review boards and enforce governance for system design, integration, security, and data standards.
- Define and manage enterprise architecture domains, including:
- Business Architecture
- Application Architecture
- Data & Analytics Architecture
- Technology/Infrastructure Architecture
- Drive adoption of cloud, API-first, and microservices architectures to support scalability and agility.
- Oversee architectural integration of core hospitality technologies.
- Ensure seamless data flow and interoperability across properties, brands, and third-party partners.
- Establish enterprise data architecture to support advanced analytics, personalization, and AI-driven guest experiences.
- Enable omnichannel customer journeys through integrated digital ecosystems.
- Champion modernization initiatives such as cloud migration, platform engineering, and data platforms.
- Evaluate and guide technology selection, vendor partnerships, and platform investments.
- Ensure architectural consistency across vendor solutions and SaaS platforms.
- 15+ years of IT experience, with at least 7-10 years in enterprise architecture leadership roles.
- Experience in large, complex, multi-brand, or global organizations; hospitality, travel, or retail experience strongly preferred.
- Proven track record leading enterprise-scale digital transformation initiatives.
- Technical Expertise
- Deep expertise in enterprise architecture frameworks.
- Strong knowledge of Cloud platforms (AWS, Azure, GCP)
- API/microservices architectures
- Data platforms, data governance, and analytics
- Systems integration and middleware
- Familiarity with hospitality technologies (PMS, CRS, POS, etc.) highly preferred.
- Exceptional strategic thinking, problem-solving, and decision-making skills.
- Ability to balance long-term vision with near-term delivery.
- Strong communication skills, translating complex technology concepts into business value.
- Bachelor's degree in computer science, Information Systems, or related field required. Master's degree or MBA preferred
Vacancy posted 5 days ago
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