Quality Technician

Quality Technician

Foods you love. Brands you trust. And a career that empowers you to grow. At Nestlé USA, we're all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers' lives. Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.

This position is not eligible for Visa Sponsorship. As a Quality Assurance Technician (QA Tech), you will be responsible for our food safety culture by conducting various analyses of raw materials, finished goods, and packaging. With the recent startup of the Glendale facility, you will have the unique opportunity to optimize existing procedures and support future line startup activities. In this role, you will partner with all areas of the manufacturing facility to ensure every bottle that goes out the door meets all Nestlé specifications and is of the highest quality our consumers expect.

WORK SCHEDULE

This is a night shift position. It will require working on a 2-2-3,12-hour shift night schedule. The night shift occurs from 6:00pm – 6:30am.

Responsibilities

Cleaning and 5's of work area

Continuous Improvement Initiatives i.e. testing optimization, Safety and SOP improvements

Create a safe work environment through risk predictions, job analyses, and discussion amongst team in regularly scheduled operational reviews (ORs)

Verify Nestlé Quality Assurance Center (NQAC) global methods for the site by evaluating local standard operating procedures (SOPs) for each analysis against global methods to ensure compliance and fit-for-purpose

Ensure system health by collaborating with external partners with audits and verification procedures

Draft, finalize, and continuously improve standard operating procedures (SOPs) to accommodate all learning styles

Create training material in digital systems to be used for production operators and QA, and document trainings for traceability

Cross-functionally work with others to perform problem solving analyses potentially involving quality related issues

Train and coach production operators, QA team, and other relevant personnel to perform and record results for analytical processes

Manage raw material/packaging receipt and movement within site, including but not limited to, receipt in SAP digital system, analysis of material condition, and potential additional testing

Verify food safety and consistency of finished product through sample collection, analytical testing, and other verification activities both on and off the production floor

Perform microbiology analyses on a routine basis for finished product release to ensure no food safety risk, including regular method verifications to ensure testing health

Perform chemistry analyses on a routine basis for finished product to ensure product consistency across Nestle USA, including regular method verifications to ensure testing health

Supporting production in performing in-process chemistry analyses

Record results for verification into SAP and other digital systems as needed

Perform control checks and calibrations on analytical equipment, both on the production floor and in main laboratory spaces at a specified frequency (e.g., daily, weekly, etc.)

Maintain laboratory environment that is clean, orderly, and safe by following proper Nestlé policies, procedures, and techniques

Oversee inventory of supplies and laboratory consumables with ordering material as required, as well as upkeeping and reporting unusable equipment

Follow most up to-date Nestlé Guidelines for Good Laboratory Practices (GLP) to ensure physical safety and analytical process integrity, as written in the established Internal Control Plan (ICP)

Utilize quality data to trend issues involving analytical processes or other quality related issues

Escalate raw material issues to the appropriate group through electronic workflows and follow through with root cause analysis (RCA)

Completion of quality and food safety internal audits of the facility

Experience & Requirements

High School Diploma or GED equivalent required

Associate degree in chemistry, biology, general science, or related field preferred

Minimum two years of related industry experience required, preferably in a manufacturing facility with an onsite laboratory

Experience in beverage manufacturing, particularly in areas of Quality Assurance, production, or other related fields preferred

Ability to work different times (shift, hours, weekends, etc.) as needed to cover other areas of quality in order ensure successful production of the highest product quality

Desired Skills

SAP and other digital systems

Microbiology and/or chemistry method testing

Project management

Collaboration in both small and large teams consisting of different functions to raise quality concerns and wins to others

Convey information in multiple formats for training and coaching of quality processes as needed

Willingness to learn as an individual contributor and within a team dynamic

Proactive individual that takes ownership over quality processes and continuous improvement of operation

Adaptability with a growing team and facility

Takes initiative in creating and acting on development opportunities willingness to learn

It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home. The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at View email address on click.appcast.io or please dial 711 and provide this number to the operator: View phone number on click.appcast.io. This position is not eligible for Visa Sponsorship. Review our applicant privacy notice before applying at Job Requisition: 405880