ITSM Product Analyst: Shape IT Service Delivery & Quality
Fidelity Management & Research Company
Fidelity Management & Research Company is looking for a Business Systems Analyst to join their Enterprise Infrastructure Group in Westlake, TX. The role involves translating business needs into clear requirements and ensuring the delivery of ITSM Product solutions. Ideal candidates will have over 3 years of experience with ITSM Products. Responsibilities include developing user stories, performing test cases, and collaborating with cross-functional teams. The position emphasizes strong analytical and communication skills, and familiarity with Agile methodologies is preferred. #J-18808-Ljbffr
Vacancy posted 1 day ago
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