Senior Service Delivery Lead - Insurance CX & AI
$90k - $135kRandstad
Randstad USA is seeking a Senior Manager of Service Delivery to lead a contact center environment, focusing on SLA, quality, and productivity metrics. Ideal candidates will have at least 5 years of managerial experience and strong skills in AI integration. The role involves real-time performance monitoring and mentoring of team managers. Candidates must possess excellent organizational and communication abilities, alongside a high school education. A comprehensive benefits package is provided, with a competitive salary range of $90,000 - $134,999.98 per year. #J-18808-Ljbffr
Vacancy posted 1 day ago
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$90k - $135k
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