Cloud Operations Engineer

To support Rhapsody's Cloud Engineering and Operations team, the full-time Cloud Operations Engineer I will monitor and maintain AWS-based SaaS environments, focusing on security, performance, and customer service while working remotely with occasional in-person meetings. Key Responsibilities: Monitor and support AWS cloud infrastructure to ensure reliable and secure operations Assist with the deployment, configuration, and maintenance of cloud-based applications and services Participate in a 24x7 on-call rotation, responding to incidents according to established service expectations Required Qualifications: One to two years of experience in cloud operations or technical support, preferably with AWS Basic understanding of cloud infrastructure concepts, including security and monitoring Experience in customer support within a technical environment Willingness to participate in an on-call rotation for incident response Ability to follow documentation and create or update operational runbooks as needed Virtual Vocations Inc