SPECIAL EVENT BRIDAL HOSTESS

Job Description

Job Description

About our Company: 

Ponte Family Estate Winery opened in 2003 and is a California based company operating in the heart of the Temecula Wine Country. We have been farming our vineyards since 1984 and are a real working winery, growing and producing over 20 estate grown varietals within certified sustainable facilities.

We are located right next to our Four Diamond, 90 room, boutique hotel Ponte Vineyard Inn. We are surrounded by 300 acres of mature vineyards and views of rolling hills. We are a short drive from most of Southern California and enjoy hosting folks who want a break from city life. Our guests visit us seeking a relaxing day or overnight stay in the country. 

We have become the benchmark for great service among Temecula wineries. Our associates are dedicated to delighting guests by providing excellent hospitality and serving great wine and food in a beautiful environment. 

Summary:  

A Bridal Hostess prepares the bridal suite and grooms’ room for arrival of the bride and groom.  The hostess is available to answer any questions the bride and groom may have and assist them with any beverages or food they may require.  The bridal hostess also acts as a contact between the between the bride and groom, relatives and arriving guests.

Compensation: $18.00 hourly 

Essential Duties and responsibilities:

• Communicate with supervisor throughout shift to ensure efficiency, and report any concerns (safety, service, etc.)
• Comply with attendance rules and be available to work on a regular basis.
• Assist in any setup/reset for the event to the supervisors / coordinator’s / guest’s specifications.
• Perform any other tasks as requested by Management.
• Be willing to assist fellow associates as needed and be a team player.
• Follow all health and safety regulations and maintain banquet cleanliness in front and back of the house.
• Will be the main contact with the guest during their stay in their dressing rooms and ensures guest satisfaction.
• Responds to requests and questions of the bride and groom during the event with respect and courtesy.
• Prepare the bride and grooms rooms before arrival of the guests to ensure guest expectations are exceeded.
• Responsible for communication with the kitchen regarding food preparation and presentation for any items the bride/groom have order for breakfast/lunch.
• Serve beverages and food as requested by bride and groom in an efficient manner.
• Take all special guest items from the office and set up in the wedding area ensuring they are displayed according to guest requests. 
• Escort the bride and bridesmaids around the bridal cottage and help prepare them for the ceremony.
• Clean up cottage and close out guest checks.

Knowledge, Skills and Abilities:

• Has attention to detail and the ability to follow direction and abide by standard operating procedures.
• Must have excellent communication, multi-tasking and organizational skills.
• Must have exceptional grooming standards that are consistent with company guidelines.
• Must have the ability to communicate in English.
• Self-starting personality and able to work with little direction.
• Maintain a professional appearance and manner at all times.
• Must be willing to assist co-workers with their job duties and be a team player.
• Must be available weekends, nights, and holidays.
• Ability to bend and stand for long periods of time in hot conditions and walking and lifting up to 50 lbs.
• Ability to work micros station and ring in orders for the bride/ groom, and close out at the end.
• Requires a high level of professionalism with exceptional culture skills.
• Knowledge of food preparation and presentation.
• Strong interpersonal skills.
• Ability to remain calm under pressure.
• Must thrive in an ever-changing fast-paced environment.
• FOODSAFE certification is required.
• RBS (responsible beverage service) certification is required.

Company Standards:

• Understand the Ponte Values, and Service Standards. 
• Ensure the safety of guests and associates.
• Follow the environmental standards set by the Company
• Treat all associates and guests in a respectful manner.
• Exhibit integrity (honesty and truthfulness).
• Perform any other duties as required by your Manager.