Partner Program Manager

Somerset, NJ USA

US - TX - Austin - HQ

Full time

JR3358

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive - in our offices or yours.

Job Summary

The Partner Marketing Team plays a critical role within SHI's Partner Marketing organization, delivering an exceptional partner sponsorship experience. The team develops and manages joint SHI-partner Market Development Fund (MDF) programs and proposals, ensuring all sponsorship opportunities are clear, consistent, and aligned with the shared objectives of SHI and its partner ecosystem.

The Partner Program Manager is responsible for leading, managing, and supporting MDF programs from development through execution. This role is accountable for establishing fair market pricing, developing sponsorship proposals, creating timelines, managing real-time inventory, collaborating with key stakeholders, and defining workflow accountability. These efforts ensure the successful creation, management, and execution of MDF programs that meet the needs of both SHI and its partners.

Role Description

• Lead MDF attachment strategies by creating sponsorship proposals, managing sponsorship rollouts, timelines, deadlines, inventory, and stakeholder accountability for deliverables.

• Support a broad range of partner-sponsored initiatives including:

• Business unit-led sales plays

• Customer summits

• Sales kickoffs and meetings

• Sales networking events

• Customer field events and premier events

• Trade shows

• Partner training programs

• Partner showcases

• Partner roundtables

• In-office sales enablement activities

• Demand generation programs

• Additional partner marketing initiatives as assigned

• Collaborate with internal departments including Partner Marketing Account Management, Product and Solution Teams, Growth Marketing, Business Unit Program Managers, Field and Internal Events, Digital Marketing, Operations, and Accounting to ensure successful program execution.

• Manage partner sponsorships within Asana, ensuring stakeholders have real-time visibility into sponsorship status, activity inventory, and individual deliverables.

• Drive adoption of emerging platforms and technologies, including SHI One, to support the digital transformation and automation of the partner proposal process and overall partner experience.

• Serve as the primary Partner Marketing stakeholder for one to two business units, building strong relationships and maintaining regular communication cadences with sales and program leaders.

• Serve as the secondary Partner Marketing stakeholder for one to two business units, providing coverage during periods of high volume, out-of-office coverage, or leave of absence situations.

• Assist Partner Marketing leadership with program development, logistics, issue resolution, escalations, and operational support.

• Regularly follow up with Partner Marketing Account Management regarding partner commitment status and sponsorship fulfillment.

• Manage program-related questions, facilitate feedback loops, and provide ongoing updates to stakeholders for assigned programs.

• Lead, attend, and actively contribute to recurring program cadence meetings.

• Provide on-site event support as needed.

• Mentor junior team members and serve as a point of escalation for program-related matters.

Behaviors and Competencies

• Strategic Thinking: Can analyze complex situations, anticipate future trends, and align and integrate strategies across departments or functions.

• Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance.

• Business Acumen: Can develop and execute business plans to drive growth and profitability.

• Creativity: Can apply creativity to complex challenges, collaborate with others to foster creative thinking, and champion creative initiatives.

• Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.

• Analytical Thinking: Can use advanced analytical techniques to solve complex problems, draw insights, and communicate the solutions effectively.

• Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change.

• Collaboration: Can take ownership of team initiatives, foster a collaborative environment, and ensure that all team members feel valued and heard.

• Customer-Centric Mindset: Can take ownership of customer-centric initiatives, ensuring products and services align with customer needs. Collaborates with cross-functional teams to integrate customer feedback into product development.

• Results Orientation: Can set strategic goals for the organization and lead multiple teams to achieve these goals, demonstrating a strong orientation towards results.

Skill Level Requirements

• Strong project management skills.

• Advanced proficiency with Asana.

• Proficiency with Microsoft Office Suite applications, including Teams, Excel, Word, PowerPoint, and Microsoft Copilot.

• Excellent verbal and written communication skills.

• Strong organizational skills with exceptional attention to detail.

• Ability to manage multiple priorities, projects, and deadlines simultaneously.

• Strong problem-solving and time management abilities.

• Ability to build trusted relationships and collaborate effectively across departments.

• Strong stakeholder management and accountability skills.

• Ability to work independently with minimal supervision and proactively follow up on tasks.

• Adaptability and flexibility in a fast-paced, evolving environment.

• Ability to quickly learn new technologies and systems.

• Process improvement mindset focused on efficiency and scalability.

• Ability to maintain confidentiality and handle sensitive information appropriately.

• Results-oriented approach with the ability to perform effectively under pressure and manage last-minute changes.

• Confidence in leading discussions and driving marketing initiatives.

• Resourceful, self-motivated, and committed to continuous improvement.

Other Requirements

• 4+ years of similar work experienceBachelors Degree in related field required

• Ability to travel 20%

• Travel 10%-15%required?

• Some weekends and extended hours will berequiredfor certain events.

The estimated annual pay range for this position is $70,000 - $110,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive - in our offices or yours.