Home Services Specialist

Home Services SpecialistThe Home Services Specialist supports the return to inventory of new and pre-owned homes and the purchase of pre-owned homes by gathering and reviewing required documentation and information. This position also supports inventory operations, service responsiveness, and cost management initiatives.Job Duties:Facilitates purchase transactions, including purchase documents, marketable titles, tax and site rent resolution, seller payments through Accounts Payable, and title and Manufacturer's Statement of Origin transfers.Conducts daily inventory reviews and manages inventory status adjustments.Provides Zendesk support by responding to field inquiries and service requests in a timely and professional manner.Coordinates with field teams to provide consistent, timely support.Coordinates with Sun Homes departments to support inventory operations and the timely return of assets to inventory.Analyzes asset data and required documentation to determine market sales prices and rental home rates.Confirms required approvals for home purchases.Facilitates services related to the review and management of pre-owned homes.Other duties as assigned.Facilitates compliance with paperwork and documentation requirements.Assists with budget reviews and price changes for Sun Homes inventory.Supports new home orders, including review, tracking, vendor communication, and status updates.Handles inbound NetSuite requests and maintains accurate system records.Manages Manufacturer's Statement of Origin (MSO) processing and documentation.Processes invoice coding and ensures timely completion of payment workflows.Requirements:High School Diploma or GED (Required)Bachelor's Degree in Business (Preferred)4 years in administrative experience in real estate, manufactured housing, property management, or similar. (Required)6 months in experience in home sales, manufactured housing sales, or apartment leasing. (Preferred)6 months in experience with NetSuite, Zendesk, or similar platforms. (Preferred)Excellent verbal and written communication skills.Strong attention to detail, organizational skills, and ability to manage multiple priorities.Ability to work effectively with individuals inside and outside the company.Intermediate proficiency with Microsoft Office Suite, email, internet applications.Must have a valid driver's licenseBenefits:At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your familyComprehensive Dental and Vision PlansOn-Site Fitness CenterVoluntary Health and Dependent Care Reimbursement AccountsLife, Accidental Death & Dismemberment Insurance and Dependent LifeShort and Long-Term Disability Coverage401(k) Plan with Sun matching contributionEmployee Assistance ProgramIdentity Theft InsuranceLegal Assistance PlanPet InsuranceTuition Reimbursement program providing financial support to team members who further their formal educationVacation RV Site Discounts for team members when visiting Sun resorts across the nationTeam Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and moreUp to six weeks of paid parental leave for the birth of a child, adoption, or placement of a childPaid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury dutySouthfield, MI, US Employment Type: Regular Classification: Full Time Job Reference: 137170