Rehabilitation/Physical Therapy Assistant, AVES

Rehabilitation/ Physical Therapy Assistant

Join Our Growing Team at Austin Veterinary Emergency and Specialty Center! Are you a dedicated veterinary technician or technician assistant looking to advance your career in a thriving, collaborative, and progressive environment? At Austin Veterinary Emergency & Specialty (AVES), we have recently expandedadding new doctors, enhancing our services, and growing our departmentsnow operating in our brand-new, state-of-the-art 45,000 sq. ft. hospital. As part of this continued growth, we're hiring for multiple technician and assistant roles across departments. We're seeking highly skilled, self-motivated, and team-oriented professionals who are passionate about delivering exceptional care in advanced veterinary medicine.

Overview: Veterinary Technician Assistance are required to fully assist the practitioners and Licensed Veterinary Technicians, to help improve the quality of care given to the patients of Austin Veterinary Emergency & Specialty Center and to aid in achieving greater efficiency by relieving them of technical work and administrative detail. This position requires flexibility to assist in many areas while timely managing major responsibilities.

Compensation:

• Starting at $19 hourly, based on experience

Schedules Available :

• Full Time
• Schedule: TBD

Primary Responsibilities:

• Restrain for various treatments and exams.
• Prepare appointments for next day with necessary records
• Invoicing/preparing estimates.
• Admitting/Discharging patients
• Assist with restraint and follow all safety protocols set in place.
• Assist Technicians with various tasks. This includes, but is not limited to: patient restraint, maintain and care for rehab equipment, cleaning and maintenance of underwater treadmill.
• Assist doctors in exam rooms by escorting clients to exam rooms, obtaining patient's history from clients and recording it on patient's medical record, obtaining and recording patient's temperature and weight, assist doctor with patient's examination.
• Assist with patient treatments as directed by your Tech lead or doctor.
• Help with end of day duties.
• Check equipment for damage.
• Assist in keeping patients clean and dry at all times
• Clean the radiology suite (between patients and daily cleaning of the floor, and areas around the table, shelve, and computer). Hair should be vacuumed from behind the radiology table weekly at a minimum.
• Help Technicians and Doctors with outpatients or patients being discharged. This may include patient restraint, assisting with bandage changes, checking hygiene of a patient before it leaves or assisting clients with a patient.

Additional Responsibilities:

• Convey information in an accurate and professional way
• Recognize the limits of your knowledge. If you are not confident that you know the answer to a client's question, do not answer it. Ask another staff member for help.
• Make notes in patient files or the computer record of all relevant phone or in-person conversations with clients. Initial all entries.
• Access digital radiographs utilizing Qlink software.
• Accurately record, maintain and review medical records by recording daily treatment plans (including nights, weekends and holidays), all diagnostics, patient progress notes and recording services or goods on the medical record with attached fees for invoicing.
• Communicate patient status to doctors, other Technicians, and clients.
• Report all service and maintenance issues on all equipment to Tech Lead/ Supervisor/Doctor.
• Assist other PCP's when necessary.
• Prepare for next days treatments by restocking supplies in Rehab/Fitness or any other area of the hospital that is needed.
• Prepare patients for discharge, being especially careful to ensure that patients being discharged are well-groomed and in a medically appropriate state.
• Maintain cleanliness and order in all areas of the hospital.
• Perform daily and weekly cleaning duties.
• Assist with inventory; inform inventory manager as needed about items that need to be ordered, unpack boxes of medical supplies, check packing list and expiration dates, rotate stock and store.

Requirements:

• High School Diploma or equivalent
• At least 2 years of experience in a veterinary assistant role is required.
• At least 1 year of experience as a veterinary assistant working in a rehabilitation specialty animal hospital department, dedicated to providing outstanding client service and excellent patient care preferred.
• Culture builders team players eager to promote trust, collaboration, and a positive work environment.
• Adaptability individuals willing to go the extra mile to ensure the best patient and client experience.
• Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus

Benefits Include:

• 401(k) with matching
• Health, Dental, and Vision insurance
• Health Savings Account (HSA) / Flexible Spending Account (FSA)
• Life and Disability insurance
• Paid Time Off (PTO) and Holidays
• Employee Assistance Program and Discounts (including Pet Discount)
• Professional development and tuition assistance
• Uniform stipend
• Retirement plan

Why AVES? Austin Veterinary Emergency and Specialty Center (AVES) has proudly served the Austin pet community for 11 years, delivering exceptional, compassionate care when it matters most. As a thriving 24/7/365 veterinary hospital, we offer a comprehensive range of specialty services including Emergency & Critical Care, Internal Medicine, Surgery, Neurology, Cardiology, Diagnostic Imaging, Interventional Radiologyand now, an exciting addition: a fully integrated Oncology Cancer Center, providing both medical and radiation oncology. We've Moved! AVES has officially relocated to a brand-new, 45,000 square foot, state-of-the-art facility just 2.6 miles from our original location. This expansion allows us to grow alongside our community, enhance our capabilities, and create even more opportunities for our team members to develop and thrive. Our core valuesKindness, Integrity, Collaboration, and Consistencyare at the heart of everything we do, guiding us in delivering top-tier medical care and an exceptional client experience. We are also deeply committed to the growth of our team, offering a robust on-site Education Program designed to support ongoing learning and hands-on training for our support staff. Come join us and be part of a hospital that's growing, evolving, and making a difference every single day.