Call Center - Collections Agent- REMOTE

Job Description We are hiring motivated Collections Agents (Remote - Texas Only) to handle telephone-based collections for auto insurance claims. This role requires strong communication, negotiation skills, and the ability to manage a high volume of calls professionally. What We’re Looking For Experience in collections, sales, telemarketing, or customer service Strong communication and negotiation skills (bilingual is a plus) Ability to work independently and stay organized Professional handling of difficult conversations Flexibility for occasional evenings/weekends Key Responsibilities Make outbound calls to recover auto insurance claim funds Negotiate payment arrangements Document and track collection activity Review and resolve complex claims Work with internal teams and assist with arbitration Ensure compliance with laws and company policies Requirements Windows 11 laptop Headset Reliable wired internet Quiet workspace Why Join Us Weekly pay + monthly incentives Flexible schedule Fully remote (work from home) Supportive team environment About Us Texas-based company offering growth opportunities and a great team culture.