Sr Business Strategist, Transformation Enablement

**This role is open to candidates that are located in Memphis, Pittsburgh or Plano. This role will be in-office 4 days a week. Relocation assistance is available for the right candidate.**

Summary:

The Sr. Business Strategist plays a critical role in developing and executing transformation enablement strategies for the FedEx Data & Technology (D&T) organization. Serving as a guide for Organizational Change Management, Culture, Employee Experience, and Leadership Development within a technology environment, this role supports strategy articulation, embeds change practices, and mobilizes leaders to execute within a complex, enterprise-level digital transformation. The successful candidate will foster strong stakeholder relationships from key internal and external partners and ensure our team members and leaders have clear line of sight to Data & Technology’s strategic direction and what connection and behaviors are needed to achieve our future state and business objectives.

Essential Functions:

Under limited supervision, the successful candidate will:

·       Drive Transformational Change: Lead forward-thinking change management strategies that drive cultural alignment, positive mindset shifts, and enthusiastic stakeholder adoption in support of long-term organizational transformation.

·       Enable Change Governance: Support governance decision-making around change priorities, manage alignment across forums, and translate leadership decisions into operationalized change narratives.

·       Track & Measure Adoption: Define and operationalize change adoption metrics, leader engagement dashboards, and transformation outcome tracking to provide leadership visibility into change effectiveness and course corrections.

·       Shape the Narrative: Support change management methodologies to identify key strategic issues, using data sources to build a cohesive transformation narrative and a clear vision statement for Digital Transformation.

·       Advise & Influence Strategy: Evaluate strategic objectives, formulate direction, and influence decision-making based on business trends, data analytics, and strategic frameworks.

·      Culture Mobilization: Understand our enterprise culture values and map our digital transformation change journey to a more detailed and targeted change and culture plan supporting all levels of Data & Technology.

·       Drive Leadership and Manager Alignment: Conduct leadership action planning to turn our leaders into change agents, who understand and communicate the need for change.

Knowledge, Skills, and Abilities:

·       Leadership Alignment: Must display remarkable ease championing leadership conversations and forums, helping to align leaders on a shared vision critical to strategic execution and measurable outcomes.

·       Vision Translation: Experience working closely with leadership to translate their vision into effective strategic narratives, particularly the emotional case for change that turns understanding into belief and belief into action.

·       Program Management: Provide operational program management for change implementation, sequencing culture activities, and managing dependencies across workstreams.

·       Navigating Ambiguity: Demonstrated ability to successfully lead teams or projects through high ambiguity, driving a framework for delegation and accountability within a multi-year Digital Transformation.

·       Inspiring Communication: Strong communication and presentation skills, with a proven ability to develop clear, memorable, and inspiring vision statements aligned to the transformation intent.

·       Cross-Functional Collaboration: Proven ability to build relationships across the core pillars of Digital Transformation.

·       Business Acumen: Deep understanding of the impact of technology trends, such as AI enablement at scale and technology modernization.

Minimum Qualifications:

·      Bachelor’s Degree in a quantitative business field or a closely related technical specialized field.

·      Three (3) years related work experience focused on Change Management and Communications, specifically enablement in strategy development, planning, and support of a technology organization. 

·      Experience enabling transformational change management methodologies, focusing on embedding "lifestyle shifts" within a technology environment.

·      Organizational change management certification (CCMP, Prosci, etc.) is preferred.

·      A related master’s degree may offset two (2) years of the experience requirement.

Preferred Qualifications: 

Pay Transparency:  This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current  starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors  permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. 

Pay: 

Additional Details:  Application Criteria: Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by 5pm EST on 8/18/26. 

For details on our comprehensive benefits, click here .

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact View email address on careers.fedex.com .

Applicants have rights under Federal Employment Laws:

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice ( bilingual )
• Right to Work Notice ( English ) / ( Spanish )