Implementation Project Manager - Travel Tech Platform - Poland

Implementation Project Manager – Travel Tech Platform - Poland

BeMyGuest is a leading B2B travel technology platform connecting tour, attraction, and activity suppliers with global distribution partners. Our platform enables travel businesses to expand distribution, manage inventory, and grow revenue through technology and strategic partnerships.

We are looking for an Implementation Project Manager to lead the onboarding of attractions and activity suppliers onto the BeMyGuest booking system and distribution platform.

Role Overview

You will manage projects related to supplier onboarding and platform implementations, working closely with suppliers and internal teams to gather requirements, coordinate system setup, and ensure successful launch on the BeMyGuest platform.

Key Responsibilities

• Lead onboarding projects for attractions, tours, and activity suppliers onto the BeMyGuest booking system.
• Manage timelines, milestones, and deliverables to ensure suppliers go live successfully.
• Identify opportunities to improve supplier onboarding processes and workflows.

Requirements Gathering

• Gather and document business and operational requirements from suppliers and internal teams supporting suppliers.
• Translate requirements into clear implementation plans for product and engineering teams.

Project Coordination

• Coordinate across supplier success, operations, product, engineering, and partnerships teams.
• Track project progress, resolve issues, and ensure projects meet agreed timelines.

Integrations & Technical Support

• Support projects involving API integrations, reservation system connectivity, and platform configuration.
• Work with technical teams to troubleshoot implementation or integration issues.

Requirements

• 3–5 years of experience in project management, implementation, onboarding, or product operations roles.
• Experience managing platform or SaaS implementation projects.
• Strong experience gathering and documenting business and technical requirements.
• Excellent stakeholder management and communication skills.
• Experience working with technical teams or system integrations.
• The ideal candidate will be based in Kraków, though other locations within Poland may be considered.

Tools You May Work With

• Project management tools such as Jira, Asana, or Monday.com
• REST APIs and system integrations
• Data and reporting tools such as Power BI
• Collaboration tools such as Slack and Google Workspace

What Success Looks Like

• New attractions and suppliers are onboarded efficiently and go live on the platform according to agreed timelines.
• Supplier requirements are clearly documented and translated into implementation plans.
• API integrations and platform configurations are successfully coordinated with minimal delays.
• Internal teams and suppliers remain aligned throughout the onboarding process.
• Supplier onboarding workflows continue to improve and scale as the platform grows.

What We Offer

• Competitive salary
• Opportunity to work in the global travel technology ecosystem
• Exposure to platform implementations and distribution network projects
• Collaborative international work environment