Server - Roy's (On Call)

Description

The Server provides prompt, courteous service of all beverages and food for guests. Interact with and serve guests food, beverages and wine in a professional and friendly manner, working as a team to ensure guest satisfaction.

Company Background:

Pebble Beach Company, ("PBC" or "The Company") headquartered in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay, and Casa Palmero. The Company also operates five renowned golf courses: Pebble Beach Golf Links, home of the 2027 U.S. Open, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course, and the Tiger Woods designed short course, The Hay.

Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Forbes Five-Star certified since 2014, Pebble Beach Golf Academy & Practice Facility, and a diverse offering of culinary and retail experiences. PBC annually hosts premier events such as the Pebble Beach Concours d'Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship.

Essential Duties & Responsibilities:

• Stock side station with juices, tea, ice and waters.
• Set-up workstation tables with china, glass, silver, condiments, flowers and napkins.
• Greet guests, introduce menu or buffet layout and describe special items.
• Offer beverages after greeting guests.
• Answer questions regarding style, presentation, quality and price of all food and beverages.
• Take the guests' food and drink orders.
• Open bottle and pour wine, refilling glasses for wine, water and other beverages as needed.
• Observe guests' progress and respond in a timely way to their needs.
• Strive to increase the guest check through suggestive sales techniques and alternatives.
• Prepare guest check, using Micros point of sale system, collect and process payment correctly.
• Maintain assigned table and station cleanliness, tidiness and order.
• Close side work by cleaning area, re-stocking supplies and refilling condiments.
• Prepare back kitchen, stock supplies, including bagels and muffins, make coffee and buff tables.
• Set-up and break down special events and buffets, to include moving furniture as necessary.
• Remove used dishes and maintain table during meal or buffet by replacing utensils as necessary and refolding napkins.
• Serve guests from buffet upon request.
• Transport food from kitchen to buffet table in restaurant, as needed.
• Ensure general housekeeping, including cleaning of fixtures, appliances, counters, dusting, and sweeping.
• Comply with all Pebble Beach Company safety, health and general policies and procedures.

Required Skills:

• Excellent communication skills.
• Previous restaurant server experience.
• Possesses speed, accuracy and attention to detail.
• Courtesy and anticipation of guests needs are essential.
• Must be able to work as a team with entire floor staff and kitchen staff ensuring timely, efficient service.
• Ability to work in high pressure environment, handling multiple tasks simultaneously.
• Food safety & Responsible Beverage Service (RBS) certifications.

Why work for Pebble Beach Company:

• Competitive Pay: $16.90/hour plus gratuity.
• Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health & Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family's health needs free of cost.
• Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year.
• We encourage YOU to be our guest . You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
• Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
• Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
• Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.