Food Server - El Torito

Food Server - El Torito at Xperience Restaurant Group (XRG) Overview Join the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities! At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. Experience unforgettable moments through extraordinary service. Job Purpose The Food Server is responsible for welcoming guests, accurately taking all food and beverage orders, and ensuring they are delivered in a timely manner to the guest’s satisfaction. Duties & Responsibilities Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information Recognize and cultivate regular guests and repeat business Take and enter orders into POS system promptly and accurately Ensure all the food and drinks are served immediately and according to specifications and that all necessary stock is replenished during the shift Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude, escalating to management when necessary Comply with all safety and health department procedures and all state and federal liquor laws Maintain company safety and sanitation standards Prepare guest checks through POS terminal functions. Process guest payments by cash, credit card, venue comps and all other tender types Collect required signatures from guests and promptly close checks Ensure accurate accounting of all monies and independent banking procedures. Sign all cash out slips legibly Ensure complete and proper check out procedures Clean all spills immediately and place all trash in proper receptacles Inform management of any complaint, comment or incident Ensure nightly/weekly and opening/running/closing duties are completed Record and report any equipment failure and/or safety hazards to management immediately Assist and/or complete additional tasks as assigned Qualifications & Skills High School Diploma preferred Proof of eligibility to work in the United States Valid Driver’s License 21+ years of age Possession of or the ability to possess all state required work cards Minimum of two (2) years related experience Experience with POS systems Familiarity with beer and spirits Proper lifting techniques Guest relations Sanitation and safety Safe alcohol service Full service restaurant operations Ability to communicate effectively and assertively in English, both verbally and in writing with staff, clients, and the public Working Conditions Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume Fast paced, high volume, full service restaurant Work varied shifts to include days, nights, weekends and holidays Physical Requirements Ability to walk long periods of time Ability to stand for long periods of time Ability to use hands to handle, control, or feel objects, tools, or controls Ability to repeat the same movements for long periods of time Ability to understand the speech of another person Ability to speak clearly so listeners can understand Ability to push and lift up to 50 lbs Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl Disclaimer This job description is a summary of duties, which you as a Food Server are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice. Benefits Pay Rate: $16.90/Hour, plus tips opportunity! Competitive pay Flexibility with hours Career growth opportunities Unique culture and dining discounts Employee referral program Financial well‑being benefits (credit union, loans, education) Partner perks: discounted rates on theme parks, travel, apparel, sports tickets, and more Sick time (in eligible states) Health insurance for full‑time team members Seniority level: Entry level Employment type: Part‑time Job function: Management and Manufacturing Industry: Restaurants Location: Monterey, CA #J-18808-Ljbffr