Inside Sales - Account Specialist

Account Specialist (Mountain Region)

At Veritext, we focus on the details - so legal teams can focus on the case.

It is our mission to be an integral part of our clients' litigation process by delivering unsurpassed value, innovative solutions and technology delivered with best-in-class service and data security. As an Account Specialist (Mountain Region), you'll be responsible for driving sales and revenue from new and existing clients around the nation. You'll be tasked with selling solutions through prospecting, telephonic/electronic networking, and referrals as well as executing marketing initiatives to increase Veritext's footprint resulting in revenue growth.

What you'll get to do:

• Build relationships with prospective and assigned clients through tactical conversations to understand their business objectives and determine appropriate Veritext solutions
• Remain in continual communication with clients to maintain superior client satisfaction, educate on emerging industry trends related to their litigation needs
• Host virtual presentations to clients demonstrating Veritext products and solutions; provide training as necessary
• Drive the sales process by identifying, selling and closing new areas of opportunity
• Utilize proprietary software and Salesforce to track all sales-related activities
• Maintain up-to-date knowledge of Veritext products, services, policies and best practices

The kind of teammate we are looking for:

• 1+ years of inside sales/client service and/or paralegal experience
• Self-motivated, energetic and creative driven to exceed sales goals
• Exceptional communication skills with a friendly and confident phone presence
• Naturally skilled at building relationships and establishing a rapport with clients
• Strong technical and analytical acumen; receptive and eager to learn new technology in an accelerated fashion
• Professional, timely and courteous

What's in it for you:

• Competitive compensation ($50-$55K base salary + monthly commission + annual bonus opportunity) and total rewards package
• Comprehensive medical, dental and vision insurance
• Hybrid work structure (two days in the office, three days working remotely)
• Paid Time Off to rest, relax and pursue special interests outside of work (8 paid holidays, 4 personal days, vacation, sick and discretionary time)
• Robust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high quality support from board-certified psychiatrists and licensed psychologists/therapists (app based, virtual counseling, daily emails, live and on-demand content, and more)
• Matched 401(k) to help you save for your future
• Pet insurance to help your pet(s) live a long and happy life
• Flexible Spending Accounts (healthcare, dependent care, transit & parking)
• Company-paid life insurance as well as short-term and long-term disability insurance
• Learning and development opportunities to advance both personally and professionally
• Veritext Summer Camp a fun-filled culture building and learning experience
• Generous employee referral program, tuition reimbursement program, employee contests, social opportunities and more!

About Veritext:

Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America.

Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.