Senior Operations Engineer

Role Description

Reporting to the Director, Infrastructure Operations, the Ops Engineer III role is part of a team supporting both cloud-based and on-premises compute infrastructure running both UNIX/Linux and Windows operating systems. This specific role is highly critical to business continuity and will initially focus heavily on stabilizing, documenting, and supporting critical legacy systems that underpin platform stability and revenue generation.

• Respond to alerts and participate in the change management process.
• Use, extend, and enhance legacy deployment systems and modern IaC pipelines.
• Independently identify areas for improvement and refactor older systems into established deployment frameworks.
• Support existing and new deployments of applications and infrastructure throughout the enterprise.
• Strong documentation skills are strictly required to capture institutional knowledge, create runbooks, and mentor team members.
• Partner closely with Engineering peers to support deployments of both new projects and upgrades or enhancements to existing platforms.

Qualifications

• 6+ years hands-on UNIX/Linux system administration experience in a distributed enterprise environment.
• 4+ years experience designing and implementing infrastructure as code within AWS ecosphere using Terraform.
• Proven experience independently troubleshooting and supporting complex, legacy on-premise production environments and custom application stacks.
• Expert level proficiency in at least one scripting (Bash, Perl, etc) and one programming language (Python, Go, Ruby, etc).
• Mastery in DevOps discipline and processes supporting Continuous Delivery Tools such as CodePipeline, Jenkins, Git, Vagrant, Consul, JFrog, etc.
• Experience with migrating and educating teams to newer SDLC concepts is a plus.
• Mastery of system virtualization in a highly available, clustered environment, and strong familiarity with the container ecosystem.
• Mastery in config automation tool sets such as AWS Config and/or SSM, Puppet, Ansible, Chef, etc.
• Proficient with Jira, Confluence, and git toolset.
• Hands-on experience with Agile/Scrum & Waterfall process environments.
• Strong organizational skills, including the ability to respond quickly in a fast-paced environment.
• Able to prioritize and manage multiple projects simultaneously in order to meet deadlines.
• A security clearance or the ability to obtain a security clearance is required.

Requirements

• 8+ years hands-on UNIX/Linux system administration experience in a distributed enterprise environment (preferred).
• 5+ years experience designing and implementing infrastructure as code within AWS ecosphere using Terraform (preferred).

Benefits

• Salary range: $117,500 - $170,000 USD annually.
• Total compensation package is negotiable and may include annual performance bonus, ESPP, enhanced time off packages, and benefits.
• Fully remote position within the U.S.
• Travel requirements: Up to 10% travel.
• Physical requirements: Must be able to sit for long periods and handle long periods of screen time.
• Technology requirements: Reliable, high-speed internet.
• This position is contingent upon satisfactory completion of a more extensive background check through the Federal Government as a Public Trust Position.