Copier Service Technician

Job Description

Job Description

We are currently looking for a motivated, hands-on Copier Service Technician with experience troubleshooting/repairing copiers. Also must possess strong customer relations skills. Knowledge of Konica Minolta equipment and connectivity/networking skills highly preferred.

Main Responsibilities:

• Traveling to client sites to troubleshoot, diagnose and resolve copier/printer maintenance and repair issues within a designated territory
• Managing and maintaining accurate inventory for tools, parts and supplies in vehicle stock
• Ensuring a high level of customer satisfaction by meeting clients’ needs in a courteous, timely and cost effective manner
• Maintaining current technical knowledge and continuously expanding knowledge of new technology and equipment through provided training

Required Qualifications:

• General mechanical experience preferred
• Proficient with MS Office applications, Outlook
• Strong communication skills in working with technical and non-technical people
• Computer literacy and familiarity with the internet is required
• Strong computer/networking skills a plus.
• Strong relationship management skills with clients and personnel within the organization required.
• Strong organizational skills and ability to troubleshoot printers and digital copiers as required
• Must have strong ethics and work as an effective, collaborative team member.
• Ability to travel to customer sites, offsite meetings, company related functions, etc. with short notice.
• Must be able to lift 50lbs
• Valid driver's license and minimal level of auto insurance coverage required.

Must be self-motivated, able to perform with little direct supervision and have excellent time management skills. Salary will be based on experience.