Hybrid Technical Support Specialist - Tier I
axis
Axis Communications is seeking a Technical Services Representative in Chelmsford, MA for a hybrid schedule with one week onsite and one week remote. The role handles initial screening of inbound technical support via phone, chat, and helpdesk, with opportunities for bilingual capabilities and multilingual support. Responsibilities include case management in the CRM, ensuring first call resolution where possible, and expanding product knowledge while maintaining strong customer service standards. #J-18808-Ljbffr axis
Vacancy posted 13 hours ago
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