Software Solutions Architect

Job Title Software Solutions Architect Location Lansing, MI Duration 5+ Weeks Work Model Hybrid Required Education Bachelor's Degree Required Certifications 2-3 Salesforce Certifications Preferred Certifications Salesforce Architect Certification Database-related Certifications Required Skills & Experience 5+ years of experience gathering and analyzing business and technical requirements in collaboration with stakeholders. 5+ years of hands‑on experience with Salesforce, SQL, Java, and Web Services development. Experience designing and implementing CI/CD pipelines, including pipeline‑as‑code, branching strategies, automated code reviews, and testing aligned with organizational goals. Strong written and verbal communication skills with the ability to clearly explain technical concepts to both technical and non‑technical stakeholders. Preferred Qualifications 5+ years of experience working in Agile development environments. Strong experience with Oracle SQL development, including query optimization and performance tuning. Experience with DevOps practices, including automated builds, regression/smoke testing, and multi‑environment deployments. Proven ability to troubleshoot complex system issues and provide technical leadership to development teams. Experience supporting enterprise‑level Salesforce implementations. Salesforce Architect Certification (highly preferred). Position Overview The Software Solutions Architect will lead the design, development, and implementation of enterprise‑grade Salesforce solutions while ensuring architectural integrity, platform optimization, and alignment with the client's strategic and operational goals. This role will support the modernization of legacy systems to a Salesforce‑based platform, with a focus on Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning (FSL). Key Responsibilities Lead end‑to‑end architecture and technical design of Salesforce solutions supporting case management, field service operations, and user engagement. Conduct Salesforce org health assessments and provide recommendations based on Salesforce best practices. Participate in Design & Discovery sessions and promote Salesforce Well‑Architected Framework standards. Provide technical leadership and mentorship to developers, contractors, and state employees. Collaborate with business analysts, product owners, and stakeholders to translate business requirements into scalable Salesforce solutions. Lead Proof of Concept (POC) initiatives to validate technical feasibility and business value. Ensure Secure Application Development Lifecycle (SADLC) standards are followed throughout development and deployment. Define technical direction for agency applications. Ensure compliance with security, regulatory, and performance standards. Primary Duties (80%) Lead the design, development, testing, documentation, and implementation of technical software solutions. Resolve complex system design and programming challenges. Develop software applications, server components, and services using approved technologies. Plan and coordinate system integrations across business units, external partners, state agencies, and hosting platforms. Perform impact analysis for legislative, business, and system changes. Review and approve technical presentations, application demonstrations, and design documentation. Ensure technical solutions comply with agency standards, policies, and architectural guidelines. Leadership & Delivery (15%) Provide technical leadership to application development teams and external partners. Collaborate with Agile teams and product owners to refine SADLC processes, prioritize backlogs, and maintain release schedules. Ensure compliance with ECM standards across development, testing, UAT, security, and production environments. Make technical recommendations and architectural decisions for enhancements to the Bridges application. Resolve complex design and programming issues while maintaining high data security standards. Coordinate system and data integration efforts for the Bridges platform. Innovation & Continuous Improvement (5%) Research and evaluate emerging technologies aligned with business objectives. Maintain expertise in modern software development techniques and Client technology standards. Recommend configuration management best practices. Identify and promote process improvements, development tools, and emerging technologies that enhance team productivity. Required Technical Skills Salesforce Solution Architecture SQL Java Web Services CI/CD DevOps Oracle SQL Agile Sales Cloud Service Cloud Experience Cloud Field Service Lightning (FSL) Secure Application Development Lifecycle (SADLC) Strong Written & Verbal Communication #J-18808-Ljbffr