Warehouse Manager

Overview

Sonny's Enterprises is the world's largest manufacturer of conveyorized car wash equipment, parts, and supplies. We are the industry leader, recognized and awarded by the International Car Wash Association for innovating new technologies to advance the industry with products proudly designed and built in the USA. Our culture thrives on finding new and better ways to accelerate what's next. We embrace change and the opportunity it produces to maximize the potential of our most valuable resource - our PEOPLE! We invite you to explore our opportunities and grow your career with us.

The Warehouse Manager will successfully and effectively leads distribution facility. Manages inbound activities related to receipt and storage of goods, inventory management and put away of product. Manages outbound activities related to order planning, picking and shipping by customer pick-up, small parcel or LTL shipment, or via company vehicles. Responsible for Distribution Center (DC) customer service levels, safety, and equipment maintenance/operations. Administers overall inventory management, productivity and accuracy programs to ensure both customer requirements and financial requirements are met.

Job Category: Salaried/Exempt

Department: Plant Management

Reports To: Sr. Director - Distribution

Hours: 8:00am - 5:00pm, additional hours as needed.

Responsibilities

• Lead, direct, and coordinate warehouse personnel to ensure safe, efficient, and high-quality execution of all warehouse operations.
• Drive consistent execution of Standard Work, reinforcing quality, performance, and operational discipline across all processes.
• Own SAP transaction integrity by ensuring timely and accurate completion of all receipts; proactively escalate risks, delays, or systemic issues.
• Ensure material identification and labeling standards are consistently met to support inventory accuracy and downstream execution.
• Maintain accurate inventory through cycle counts and active discrepancy resolution within assigned areas of responsibility.
• Establish and maintain accurate stock locations, ensuring locations are properly labeled and aligned with SAP ERP system requirements.
• Ensure materials are received, stored, and put away correctly in accordance with SAP-defined locations and warehouse standards.
• Balance operational execution by supporting material picking as needed to ensure KPI attainment and customer commitments.
• Plan, schedule, and supervise labor to effectively manage workload, breaks, lunches, vacations, and lead coverage requirements.
• Ensure warehouse teams are equipped with necessary tools and supplies; manage ordering and inventory of supplies as required.
• Implement, communicate, and enforce warehouse work instructions, policies, and procedures.
• Partner with management on staffing plans and talent needs; support hiring, interviewing, and onboarding activities.
• Monitor warehouse performance metrics and lead continuous improvement initiatives to close gaps and improve results.
• Ensure all warehouse personnel are properly trained on departmental procedures; identify training gaps and drive retraining as needed.
• Review operational errors, lead root cause analysis, and reinforce corrective actions through coaching and retraining.
• Address employee concerns, resolve conflicts, and manage grievances professionally in accordance with site and company policies.

• Conduct regular team meetings to communicate expectations, priorities, safety topics, and performance results.
• Lead by example by maintaining a visible floor presence, assessing workload demands, and providing support during peak or critical periods.
• Enforce housekeeping, safety, and 5S standards to maintain an organized, compliant, and efficient work environment.
• Develop, coach, and monitor employee performance; provide actionable feedback and growth opportunities.
• Provide input into employee performance evaluations and talent development discussions.
• Identify, escalate, and correct safety hazards; actively promote a strong safety culture.
• Perform additional leadership duties as required to support operational and business objectives.

Qualifications

Experience & Education:

• 3 years leadership experience
• Forklift experience/training
• Experience with loading/unloading trucks
• High School Diploma/GED required
• ERP systems

Working Conditions & Physical Demands:
• Working conditions are normal for a distribution environment.
• Will require heavy work (lifting greater than 30 pounds). Ability to carry 50 lbs. for 100 feet unassisted.
• Distribution warehouse requires the use of safety PPE equipment to include but not limited to; eye safety glasses, hearing protectors, steel-toe shoes, and hardhats. Loose fitting clothes are not permitted
• Regularly required to stand or sit and move about the facility. Ability to stand for 8 hours per day.

Materials and Equipment Used: Will require proper coordination, and motor skills to work with power/hand tools as needed.

Tools: ERP Software, Label Machines, MRP software, scales and printers.

We offer 100% employer paid medical plan. Other optional benefit programs are available to our employees and their families which include: 401(k) match, additional medical plans, dental, vision, flex spending account, short-term and long-term disability & life insurance coverage.

Candidates will be required to complete a background check and drug screen before beginning work.