OR Surgery Scheduler / Front Desk Representative

Overview "Imagine being part of a revolutionary movement in healthcare, where innovation meets collaboration and passion meets purpose. We're building a brand-new team from the ground up, and we're looking for professionals like you to join us on this exciting journey." Job Title OR Scheduler / Front Desk Representative General Summary of Duties Responsible for scheduling 30-50 cases per day and liaising with a number of referring doctors’ offices. You will be an integral part of our Front Desk Team and will be valued as a key member of our organization. Supervision Received Office Manager/DON/Administrator Responsibilities Collaborate with a talented team to design and implement cutting‑edge solutions that improve patient outcomes and reduce healthcare costs. Contribute to a culture of continuous learning and improvement, where every voice matters and every idea counts. Work with primary care physicians to ensure each patient has their history and physicals completed prior to surgery. Maintain relationships with physicians’ offices through their staff. Complete all necessary paperwork for each procedure on the physicians’ schedule. Pre‑certify any procedures on the schedule. Provide backup support for the Front Office as needed. Qualifications Education / Experience High School diploma. 2 years of previous experience scheduling appointments and/or surgeries. Experience with insurance verification processes and business office functions. Knowledge Clinic policies and procedures. Managed care contracts and utilization. Computer systems, programs and spreadsheet applications. Medical terminology and scheduling software. Skills Gathering and reporting claim information. Solving utilization problems. Written and verbal communication; customer relations. Experience in a surgical facility as a scheduler. Fast and accurate data entry. Service‑oriented patient demeanor. Ability to multi‑task, manage time effectively and deliver results. Strict attention to detail. Intermediate computer skills and knowledge of Microsoft Office. Abilities Work effectively with medical staff and external agencies. Identify, analyze and solve problems. Deal courteously and professionally with internal and external customers. Provide excellent customer service. Benefits Employee Assistance Plan. 401(k) retirement plan with a company match. And more! Equal Employment Opportunity & Workforce Diversity Our organization is an equal‑opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi‑cultural organization. #J-18808-Ljbffr