Patient Care Coordinator

Join Our Healing Team at Total Recovery PT!

Patient Care Coordinator (PCC) Total Recovery Physical Therapy – West Caldwell, NJ This is NOT a normal front-desk job. This is a leadership role in patient experience. At Total Recovery PT

, we don’t do average care—and we don’t hire average people. We are a high-performance, patient-centered physical therapy practice looking for a

Patient Care Coordinator

who takes ownership, thrives on responsibility, and understands that

details matter

. If you are highly organized, dependable, and take pride in doing things the right way, keep reading. Who We Are Total Recovery PT is built on

results, relationships, and standards

. Our patients trust us with their health. Our clinicians rely on our systems. Our PCCs are the glue that holds it all together. This role is for someone who: Shows up early, prepared, and locked in

Communicates clearly and professionally

Takes responsibility instead of making excuses

Cares deeply about patient experience and outcomes

Wants to grow, learn, and lead over time

About the Role: We are hiring a

Patient Care Coordinator

for 40

hours per week

, Monday–Friday. You will be the

first and last impression

of our practice. Your responsibilities include: Creating a world-class patient experience from first call to discharge

Confidently communicating with patients in person, by phone, and by text

Scheduling appointments accurately and efficiently

Managing patient accounts, payments, and authorizations with precision

Keeping the clinic organized, professional, and running on time

Supporting the clinical team through strong systems and follow-through

What We’re Looking For: We are

not

looking for someone who just wants a job. We are looking for someone who: Is extremely detail-oriented and organized

Has a strong work ethic and personal accountability

Learns quickly and follows systems consistently

Can handle pressure, multitask, and stay calm

Brings positive energy without needing constant supervision

Experience in healthcare, front desk, or customer service is a plus—but

character, attitude, and work ethic matter more than experience

. Why Work at Total Recovery PT? Be part of a high-standard, growth-oriented team

Make a real impact on patients’ lives every single day

Learn valuable skills in healthcare operations and leadership

Opportunity for advancement for the right person

A culture that values excellence, consistency, and ownership

Sound Like You? If you take pride in your work, care deeply about people, and want to be part of something

bigger than just a job

, we want to hear from you. Apply today

and tell us why you’d be a great fit for Total Recovery PT. Job Type: Full-time Pay: $20 - $27 per hour

About Total Recovery Physical Therapy P.C. Join the #1 Physical Therapy Practice in Little Falls, NJ! Total Recovery Physical Therapy, P.C.

is not your average clinic — we’re a

fast-growing, privately owned practice,

and we’re on a mission to deliver life-changing results to our patients

every day

. At

Total Recovery PT

, our focus is on creating

exceptional patient outcomes

in a vibrant, positive, and high-energy environment. We believe when patients

feel the difference

, they become raving fans — and that’s exactly what’s fueled our explosive growth and

5-star Google reputation. No Corporate Red Tape We’re proudly

independent

, which means: No micromanagement

No cookie-cutter care

Giving you the tools, mentorship, and time

to do it right

Why You’ll Love Working Here Great Benefits

- 2 weeks PTO, Medical/Vision/Dental Insurance, Paid Holidays and Paid Breaks

You’ll be surrounded by a

tight-knit, supportive team

that’s serious about results — and having fun while doing it

We’ve built a strong local reputation as

THE go-to PT clinic

in the area — and our patients love us for it

Apply now and be part of something exceptional.