Director, Account Management

Director, Account Management

Fitch Solutions is a leading provider of insights, data and analytics. It informs investment strategies, strengthens risk management capabilities and helps identify strategic opportunities. Its analysts, lawyers, journalists and economists offer in-depth views on credit markets/risk and individual credits, ESG, developed and emerging markets, and industry sectors. Fitch Solutions is part of Fitch Group, a global leader in financial information services with operations in over 30 countries. Fitch Group is owned by Hearst. Step into a role on the Fitch Solutions Commercial Team, where your talent for fostering client relationships meets unparalleled opportunities for professional development and visibility in the financial market intelligence space. Joining us means immersing yourself in a dynamic, fast-paced environment, supported by the strong foundation of a leading financial services group. Our diverse portfolio of powerful brands and products showcases our commitment to collaboration and innovation, proving that we are stronger together. With numerous opportunities for growth and a culture that celebrates every success, the Fitch Solutions Commercial Team is where your career can thrive and you can make a meaningful impact.

Fitch Solutions is currently seeking a Director, Account Manager based out of our New York office. Fitch Solutions, a global leader in credit risk information and strategic data solutions, is looking for a seasoned sales professional to join our team as a Director, Account Manager. This role is responsible for meeting an annual net sales target by growing client spend with Fitch Solutions through cross-sell or up-sell, building and retaining client relationships, being an overall trusted advisor in our product suite, and more. Therefore, this position is not only an excellent opportunity to join a growing team but an exceptional opportunity for personal development where the chosen candidate will make immediate impact. Therefore, Director, Account Manager candidates must have a proven sales track record, incredible interpersonal skills, and be driven by excellence on all fronts to be successful in this high-profile sales position.

What We Offer: This is a direct-sales, target-based performance position offering base salary and commission. Great Sales Opportunity for Commissions and Experience. Visibility covering leading global and regional Hedge Funds. Opportunity to work within both a Regional Team, as well as part of a smaller "pod" consisting of representatives with experience across business units. Ability to manage products from multiple businesses with varying use-cases, including Fitch Ratings, CreditSights, BMI, and Sustainable Fitch. Work with an amazing team culture that values innovation, dedication, and excellence in client service. Great Benefits including Regional Travel opportunities.

We'll Count on You To: Research and prospect for growth opportunities within Fitch Solutions that include: Credit research, investment recommendations, and fixed income data services across IG, HY, Structured Finance, and Loans Credit risk solutions supporting portfolio risk, counterparty exposure, and due-diligence workflows Industry and Country Macro Research and Data Sustainability across Securities, Entities, and Countries Be responsible for managing the full renewal process, including: Leading and overseeing contract negotiations Ensuring favorable terms that align with company goals while maintaining strong client relationships Executing a disciplined, client-centric renewal process, including renewal calendars, risk identification, and action planning Direct end-to-end relationship management across the firm to drive engagement of all products through strategic relationship building, coordinating with Customer Success, Sales Specialists, Solutions Architects, Market Development, and Revenue Operations. Build and maintain relationships across key stakeholders at your accounts, including portfolio managers, credit and research analysts, risk management, COO/operations, and compliance teams. Engage in routine territory and account planning, using available data to develop informed strategies and identify white space. Maintain disciplined CRM usage and forecasting accuracy to support predictable, reliable commercial outcomes.

What You Need to Have: General knowledge of financial services and capital markets with a focus on fixed income and alternative investments preferred. A Bachelor's degree, preferably in Finance, Business, or a related field, laying the educational foundation for excellence in financial markets. It is essential that you have 5+ years sales/business development experience within the financial services industry, ideally with exposure to hedge funds, asset managers, or other institutional buy-side participants. A proven track record in developing business and growing revenue streams with institutional and hedge fund clients. Ability to develop an extensive network of contacts across your accounts at the senior executive level, procurement level, and user level. You must be self-motivated and able to generate ideas and demonstrate initiative, tenacity, and perseverance. Creative problem-solving skills with the ability to diagnose issues and develop solutions. Excellent time management and organizational skills. A diligent work ethic with a results-driven attitude. Excellent presentation and communication skills, both oral and written (PowerPoint a plus). Excellent listening skills. Fluent written and spoken English language skills are essential. Travel: 20% Travel. We currently operate within a hybrid work environment, with 3 days required in office.

What Would Make You Stand Out: You will be responsible for growing the Fitch Solutions business by delivering the Fitch Solutions Value proposition effectively through a consultative sales approach. Ability to understand client investment strategy and performance and to build an account plan to align our products and services to optimize adoption and growth. Deep network within Hedge Funds (portfolio management / credit research / risk / operations / compliance). Proven success structuring multi-product commercial agreements. Demonstrated history of positive engagements working in teams. A curious mind and passion for the financial markets.

Why Choose Fitch: Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity Investing in Your Future: Retirement planning, financial wellness and tuition reimbursement programs that empower you to achieve your short and long-term goals Promoting Health & Wellness: Comprehensive healthcare offerings that prioritize a healthy body & mind Supportive Parenting Policies: Family-first policies, including a generous global parental leave plan, designed to help you balance career and family life effectively Dedication to Giving Back: Paid volunteer days and support for community engagement initiatives