Business Systems Program Analyst Hybrid

Program Analyst (Business Systems) Location: San Diego, CA (Monday–Thursday onsite, Friday work from home) Schedule: 8:00 AM – 3:00 PM PST (can be flexible) Duration: 12-month contract (with potential extension) Pay Range: $49.50 – $54.50 per hour Overview Acts as a liaison between the customer community and the software development team by translating business needs into clearly documented functional, system, and process requirements. This role involves gathering and analyzing requirements from multiple sources to support program delivery and operational improvements. Key Responsibilities Serve as the primary link between stakeholders and technical teams Gather requirements through interviews, document analysis, surveys, site visits, workflow analysis, and use cases Analyze and synthesize information to understand business needs Translate business requests into application and operational requirements Support delivery of multiple programs, including efficiency and customer support initiatives Contribute to program coordination and project support activities Communicate effectively with cross-functional teams and stakeholders Assist in leading projects or workstreams where required Qualifications 2–5 years of experience in one of the following: Program Management Program Support / Coordination Project Support or Junior PM roles Experience working in program or project environments Background in regulated industries (e.g., utilities) preferred Bachelor’s degree preferred (or equivalent experience) Experience with enterprise systems (e.g., ERP tools) is a plus Strong verbal and written communication skills Ability to manage multiple priorities and stakeholders ... #J-18808-Ljbffr