Bilingual Medical Assistant

Job Description

Job Description

Job Title: Bilingual Medical Assistant Job Description

This role provides direct support to physicians and nurse practitioners by delivering high-quality patient care and ensuring efficient clinical operations in a busy urgent care setting. The bilingual medical assistant prepares patients and examination rooms, documents vital signs and medical information, supports procedures, and helps maintain a clean, organized, and safe environment while using electronic health records to coordinate care and communication.

• Document vital signs accurately and consistently for each patient visit.
• Prepare patients and examination rooms for exams and procedures, ensuring all necessary equipment and supplies are available.
• Maintain a clean, organized, and safe clinical environment in accordance with established standards.
• Provide essential patient care assistance to support the physician’s daily activities, including greeting patients, taking vital signs, and preparing examination rooms.
• Assist physicians with procedures by documenting medical history, case notes, and relevant clinical information in the patient record.
• Relay instructions from the physician or nurse practitioner to the patient or authorized representative clearly and accurately.
• Collect patient data in person and by phone, document patient concerns, and ensure all relevant information is recorded in the electronic medical record.
• Record messages and care provided in the electronic medical record for physician or nurse practitioner review.
• Take complete and accurate messages, route messages to the appropriate area, and support direction, order, and referral entry as needed.
• Set up patient cases in the electronic medical record system, including basic registration and updating of demographic information.
• Accurately document medical information in patient records, ensuring completeness and compliance with documentation standards.
• Track and route test results to physicians and nurse practitioners for timely review.
• Communicate test results to patients when directed and deemed appropriate by the physician or nurse practitioner.
• Facilitate patient care activities by scheduling ancillary tests, reinforcing patient education, and performing triage as appropriate and directed by the physician or nurse practitioner.
• Maintain an adequate inventory of medical, office, and pharmaceutical supplies, and restock as needed.
• Use basic computer skills to work proficiently within the electronic health record system for daily documentation, order entry, and communication related to patient care.
• Process orders appropriately in the electronic medical record and support overall patient flow and clinic efficiency.
• Collaborate with clinical and administrative staff to ensure a positive patient experience and smooth operations in a high-volume urgent care environment.

• At least 1 year of experience as a medical assistant.
• Bilingual communication skills to effectively interact with diverse patient populations.
• Proficiency in taking and documenting vital signs.
• Experience preparing patients and examination rooms for exams and procedures.
• Ability to document medical history, case notes, and patient concerns accurately.
• Skill in relaying clinical instructions from physicians or nurse practitioners to patients or authorized persons clearly and professionally.
• Proficiency with electronic medical records and electronic health record systems for documentation, order entry, and communication.
• Strong organizational skills to maintain a clean, safe, and well-stocked clinical environment.
• Ability to track, route, and communicate test results under the direction of physicians or nurse practitioners.
• Experience supporting triage, patient education reinforcement, and coordination of ancillary tests in a clinical setting.
• Basic computer literacy and ability to navigate healthcare software efficiently.
• Demonstrated ability to work effectively in a fast-paced, high-volume medical environment.

• Certified Medical Assistant (CMA) credential is beneficial.
• Experience in urgent care or high-volume outpatient clinical settings is a plus.
• Familiarity with phlebotomy and patient care procedures is advantageous.
• Comfort working across different specialties and adapting to varying clinical needs.
• Interest in professional growth and development within the organization.
• Willingness to work occasional overtime and adjust to extended hours when needed.

This position is based in a busy urgent care setting that sees approximately 50–100 patients per day. The standard schedule is Monday through Friday from 8:00 a.m. to 5:00 p.m., with flexibility to work until 6:00 p.m. if needed and opportunities for overtime in different specialties. The environment is fast-paced and requires consistent use of electronic health record systems and other clinical technologies for documentation, order entry, and communication. Staff work closely with physicians, nurse practitioners, and other clinical team members to manage a high patient volume while maintaining a clean, organized, and safe facility.

This is a Contract to Hire position based out of Middletown, NY.

The pay range for this position is $18.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Middletown,NY.

This position is anticipated to close on Aug 13, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.