Membership Manager

THE ROLE The Memberships Manager plays a key role in shaping the member experience at SHACK15. This position is responsible for managing the entire membership lifecycle—from attracting and onboarding new members to ensuring an engaged, satisfied, and thriving community. The ideal candidate is highly personable, detail-oriented, and passionate about creating a welcoming and dynamic environment for SHACK15’s diverse membership base. KEY RESPONSIBILITIES Develop and implement strategies to attract and retain high-quality members aligned with SHACK15’s mission Serve as the primary point of contact for prospective and existing members, ensuring a seamless onboarding process Foster relationships with members through regular check-ins, personalized touchpoints, and exclusive programming Oversee the membership application process, ensuring a curated and well-balanced community Work closely with the events, marketing, and operations teams to enhance the overall member experience QUALIFICATIONS AND REQUIREMENTS Minimum of 5+ years experience working with luxury hospitality or Members Clubs with proven success managing sales activities and results Excellent written and verbal communications skills Bachelors degree or higher preferred Self-motivated, goal-oriented, and able to work independently as well as part of a team Knowledge of membership growth strategies and retention Energetic, flexible, personable, and a team player Availability to work flexible hours, including evenings and weekends, to accommodate evening programming and social engagement WHY JOIN SHACK15 Work in a dynamic, creative environment with a global network of entrepreneurs and innovators. Be part of a growing team shaping the future of social clubs and community-driven experiences. Competitive salary and benefits package. #J-18808-Ljbffr