Onsite Endoscopic Specialist

At KARL STORZ, we take pride in helping patients through some of the toughest journeys of their lives. We are making contributions that matter. Regardless of your role, YOU improve patients’ lives every day. Get to know us and join our teamas Onsite Endoscopic Specialist Job Function: Repair & Service Location: US Work Location (for field-based positions): Knoxville, TN, US Work Flexibility: Field-based (Hospital) From the operating room to surgery centers—and everywhere in between—KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging—to build a more connected, software-enabled operating room. As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients’ lives around the world. About the Role One of the most rewarding ways to launch your career with KARL STORZ is by joining our Onsite Endoscopic Specialist (OES) team. In this hands‑on, customer‑facing role, you will support advanced medical technologies—from precision instruments to state‑of‑the‑art video systems—directly within a hospital environment. You will work side‑by‑side with Operating Room (OR), Sterile Processing (SPD), and BioMed teams to ensure surgical readiness and successful outcomes. This highly interactive position offers real‑time exposure to clinical environments and serves as a strong foundation for long‑term career growth across sales, leadership, education, and other functional areas within KARL STORZ. If you are service‑driven, technically curious, and eager to make a meaningful impact in healthcare, this is your opportunity to grow your career with a global MedTech leader. What You’ll Do Provide hands‑on, face‑to‑face support to OR, SPD, and BioMed teams, ensuring equipment readiness and seamless operations Set up and support video towers and integrated systems for surgical procedures Inspect, troubleshoot, repair, and coordinate replacement of KARL STORZ instruments and equipment Transport, clean, sterilize, and package surgical instruments to ensure compliance and readiness Manage repair processes, monitor equipment status, and facilitate service or exchange transactions Troubleshoot equipment issues in real‑time within the operating room to support successful procedures What You Bring High school diploma or equivalent required Experience in sterile processing, surgical technology, sales, or other clinical/medical environments Strong communication skills with the ability to collaborate in fast‑paced, service‑oriented teams Excellent organizational and time management skills with the ability to multitask Proficiency in Microsoft Office, including Excel and reporting tools Ability to meet physical requirements, including lifting up to 25 lbs. Nice to Have: CRCST certification or interest in obtaining certification Experience supporting surgical instruments or medical devices What Will Make You Successful A collaborative mindset with the ability to build strong relationships across clinical teams Strong critical thinking and problem‑solving skills in high‑pressure environments A customer‑first approach with a focus on delivering exceptional service Technical aptitude and the ability to quickly learn new medical technologies Clear, professional communication with internal stakeholders and clinical staff Why KARL STORZ? Join KARL STORZ and be part of a team creating medical innovations that truly make a difference. Beyond technology, you’ll be part of a culture that values talent as its greatest asset, empowering you to contribute to a mission that improves patient care worldwide. MA Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Medical / Dental / Vision including a state‑of‑the‑art wellness program and access to pet insurance, too! 3 weeks vacation accrual for full time roles,* paid holidays plus paid sick time too Up to 8 weeks of 100% paid company parental leave; includes maternal/ paternal leave, adoption, and fostering of a child. 401(k) retirement savings plan providing a match of 66.67% (4%) of the employee’s first 6% contribution (up to IRS limits) Section 125 Flexible Spending Accounts HSA Savings Accounts with company contribution Life, STD & LTD Insurance We prepay your tuition up to $5,250 per year! - Tuition pre‑reimbursement Fitness reimbursement of up to $200 annually And much more! * Field sales, internships, and roles that are regularly scheduled to work less than 30 hours per week are not eligible for vacation, except where required by law. Non-employees, including temporary workers and consultants, are not eligible to participate in the KARL STORZ benefits program. KARL STORZ reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employees must comply will all applicable KARL STORZ policies and procedures. KARL STORZ is committed to maintaining a safe work environment for our employees and customers. Most field‑based roles at KARL STORZ require hospital credentialing/health screens as a condition of employment. Credentialing can include required vaccinations, health screens & other requirements as outlined by our customers. During the interview process, we encourage you to askhow credentialing/health screens may impact the role you are seeking and if you require any reasonable accommodations regarding these requirements. #J-18808-Ljbffr