LTSS Service Care Manager
Axelon
Summary:
- Duration: 5 months contract with possible conversion but no guarantee
- Work Mode: Remote
- Location: Durham & Wake counties, NC - Region 4, EST zone
- Shift: 8am-5pm EST, Monday - Friday
- Develop, assess, and coordinate holistic care management activities to support quality, cost-effective healthcare outcomes.
- Create or support personalized service plans for long-term care members.
- Educate members, families, and caregivers about available services and benefits.
- Evaluate the needs of the member and recommend or facilitate the best outcome plan.
- Assist in developing ongoing long-term care plans/service plans and identify necessary providers and resources.
- Coordinate between members, families, caregivers, and the care provider team to ensure service accessibility.
- Provide resource support for various needs based on service assessment and plans.
- Monitor care plans/service plans and provide recommendations based on member needs.
- Interact with healthcare providers and partners to ensure member needs are met.
- Collect, document, and maintain member information and care management activities for compliance.
- Perform home or site visits to assess member needs and collaborate with healthcare providers.
- Provide education on procedures, healthcare provider instructions, service options, referrals, and benefits.
- Offer feedback to leadership to improve quality of care and service delivery.
- Requires a Bachelor's degree and minimum 2 years of related experience.
- Licensure: RN or LCSW required.
- Minimum 2 years of in-home experience.
- Experience in LTSS and/or HCBS coordination, care delivery monitoring, and care management.
- Experience in social work, geriatrics, gerontology, pediatrics, or human services.
- Reliable access to own transportation.
- Prior managed care experience.
- Ability to work autonomously.
- Strong clinical documentation and computer skills.
Vacancy posted 4 days ago
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