Technical Support Specialist - IT Software

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. The Senior Informatics Technical Specialist will be Beckman Coulter’s front-line contact with customers in delivering a software product that bridges laboratories' information systems and their analytical instrumentation and fills key gaps in data management functionality by using expert decision logic to facilitate the management of samples and the delivery of results. The position has consulting and implementation responsibilities. The Specialists will interact with customers' laboratory and IT personnel to craft effective solutions, perform installation and integration work to facilitate highly automated laboratory operations, and provide customized consulting services to ensure ongoing customer satisfaction. This position is part of the Informatics Team and will be fully remote in the California area with a mixture of home office and onsite work. Integrate the automation, informatics, and LIS to accomplish successful communication between all systems and establish successful analyzer, network, and LIS connectivity by writing custom algorithms that modify the informatics software accordingly. Define and communicate critical gaps and potential design improvements to the integration process while serving as project leader directing and executing all laboratory informatics implementation activities. Integrate the third-party hardware, consisting of PC workstations and servers which operate the informatics software, while managing and supporting customer satisfaction to sustain the growth of business. Associate degree in science, medical technology, or IT, plus 3+ years of related experience in a clinical lab environment or with a clinical LIS. Travel, Motor Vehicle Record & Physical/Environment Requirements: Ability to travel 85% of the time to client sites nationwide. It would be a plus if you also possess previous experience in: Bachelor’s degree in science or preferably Medical Technology in with experience in a laboratory environment preferred. Proven experience managing personal schedules and travels, company assets, and expenses within given guidelines. Laboratory workflow and operations with a background as a medical technologist being ideal. (use of Beckman Coulter instrumentation systems during that time a bonus!; Programming, networking, databases, and/or LIS implementation. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. The hourly range for this role is $36.00 - $43.00 per hour. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit

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