Retail Facilities Maintenance Technician

IES Retail, LLC is seeking a Retail Facilities Maintenance Technician to perform general maintenance, repair tasks, and preventative maintenance across IES Retail Company Owned Company Operated (COCO) and Company Owned Retailer Operated (CORO) Texaco stations.

The Maintenance Technician will ensure our stations maintain high image standards and optimal working conditions by executing day-to-day maintenance needs, routine upkeep to prevent issues, and leveraging modern maintenance systems such as Service Channel, Owl Services ticketing, and predictive maintenance tools.

The Technician will follow all operating standards, work performance, compliance with environmental regulations, and company policies, and live the Island Way – with an unwavering commitment to safety and environmental protection.

BENEFITS

• Eligible for Same Day Pay
• Tuition Benefit of up to $1500 per semester
• Paid Sick Leave, Vacation, and Holiday Leave
• Employer Paid Medical coverage for eligible employees
• Employer paid Life and AD&D Insurance
• Paid Shift Differential
• Flexible Spending Accounts
• Gas Card Incentives
• Employee Assistance Program
• and much more!

Qualifications

Skills and Experience include but not limited to:

REQUIRED:

Education and Experience

• High School Diploma or equivalent required.
• Minimum 2 years of experience in general maintenance, handyman services, or facilities management.
• Knowledge of basic plumbing, electrical, carpentry, HVAC, and other maintenance skills.
• Ability to diagnose and troubleshoot maintenance-related problems efficiently.
• Strong attention to detail and commitment to completing tasks with quality workmanship.
• Basic understanding of OSHA and HIOSH safety regulations and practices in a maintenance setting.
• Ability to work independently and manage time effectively to meet deadlines.
• Strong communication skills for reporting issues and working with station staff.
• Valid driver’s license with clean record.

Skills

• Ability to uphold to strict ethical standards: integrity, objectivity, and confidentiality.
• Proficient knowledge of OSHA, HIOSH, and compliance-related standards for maintenance and retail fueling environments.
• Sound knowledge of hazard identification and safe work practices in retail and light industrial settings.
• Ability to learn and navigate cloud-based ticketing systems (Service Channel, Owl Services) and mobile apps (iPad work orders).
• Excellent customer service orientation, maintain professional demeanor with station staff and customers.
• Proficient Microsoft Office Suite skills, including editing and proofreading.
• Ability to maintain automated and manual record keeping systems.
• Strong sense of team spirit and ability to transfer it to others.
• Ability to work independently.
• Ability to evaluate information and exercise good judgment in making decisions.
• Ability to maintain high level of confidentiality.
• Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information as appropriate.
• Interpersonal Skills—the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.
• Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.  Ability to provide excellent customer service and customer relations.
• Written Communication—the individual edits work for spelling and grammar, presents numerical data effectively and can read and interpret written information.
• Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
• Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Adaptability—the individual adapts to changes in the work environment, manages competing demands and can deal with frequent change, delays or unexpected events.
• Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
• Safety and Security—the individual actively promotes and personally observes safety and security procedures and uses equipment and materials properly.

Preferred Skills

• Prior relevant experience in retail fueling, oil & gas, or related energy industries is strongly preferred.
• Prior OHSA/HIOSH TRAINING, prior fueling industry experience, HVAC/plumbing experience is strongly preferred.

 Other Requirements

• Willingness to commit to The Island Way (IES core values of): Kīnāʻole, Aloha, Lōkahi and Hoʻohana.
• Pass background check including periodic job-related physical abilities testing as required.
• This is a safety sensitive position and random drug testing is required.
• Valid driver’s license with clean abstract.
• Willingness to devote the time as needed to meet project and task deadlines, and emergency situations.
• Willingness to maintain or increase skills.
• Willingness to devote the time as needed to meet project and task deadlines, and emergency situations.
• Must be able to obtain a Transportation Worker Identification Card (TWIC) within sixty days of hire.
• Previous forklift operation experience preferred, certification is a plus

Responsibilities

Principal Duties include but are not limited to:

• Maintenance, Preventative Care & Troubleshooting: 60%
• Facility Inspections, Safety & Repair Coordination: 20%
• Inventory, Systems & Asset Management: 20%

Compensation

IES, licensee of the Texaco brand, is an equal opportunity employer.
Position open to US residents and resident aliens with a valid green card only.