Delivery Helper At Nds Nations Delivery Service

Job Description

Job Description

• N.D.S Nations Delivery Services LLC., in Waipahu, HI is looking for an Appliance delivery Driver/Helper to join our team. Our ideal candidate is a self-starter, motivated, and reliable-
• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction
• High stress tolerance -- thrives in a high-pressure environment

JOB SUMMARY:

Responsible for the loading, off loading,installation and removal of customers’ household appliances and for the safe transport of all items from point of origin to the point of destination while providing excellent customer service.

RESPONSIBILITIES:

• Designated as the lead person for delivery jobs and serves as the primary contact for the Company while on the job site.
• Directly accountable for the safety of the crews while on job assignments.
• Check manifest, inspect merchandise for any damages, and load into truck as stated on the loading ticket/handheld app.
• Ensure that the load is properly secured and make sure no merchandise is left behind.
• Responsible for pre- and post-trip vehicle inspections.
• Make sure that you walk the path at the customer’s home prior to delivery to access any potential hazards and to protect the merchandise and their property. Have all necessary waivers and pre-inspection form signed as applicable.
• In charge of installation and explaining to the customer, how to use the merchandise.
• Have customer sign delivery loading ticket/handheld app. Take required photos.
• Clean out cab of truck daily and verify that Helper has cleaned out the back of the truck.
• Complete all paperwork/handheld before turning in all paper work.
• Must have the knowledge and capability to perform all job types.

REQUIRED QUALIFICATIONS:

Education:

· Possess a High School Diploma or equivalent

Experience/Skills/Knowledge:

· Minimum Type 3 Driver’s License with DOT MED CARD

· Be familiar with Oahu streets and geographical locations.

· Be organized, detail-oriented, and able to multi-task.

· Possess strong interpersonal skills in dealing with all levels of employees and customers:

o Ability to explain and communicate effectively with crew members and customers.

o Ability to deal with frustrated customers to remedy concerns while providing excellent customer service.

· Possess excellent decision-making skills with quick responsiveness to customers.

· Strong understanding of risk management.

PREFERRED QUALIFICATIONS:

Experience/Skills/Knowledge:

· 1 year of freight/transportation/home appliance background.

· Be able to manage people and give direction in order to complete tasks on time and in a safe manner.

· Knowledge of vehicular maintenance and/or operating equipment, i.e., forklifts, tractors.

MENTAL, PHYSICAL and COMMUNICATION REQUIREMENTS:

• Must be able to do tedious and detailed work daily
• Required to complete multiple priorities with time-sensitive deadlines
• Work under minimal supervision and high-pressure environments
• Apply logic and reasoning to solve complex problems
• Use sound judgment and discretion in performing work duties and working cooperatively with others
• Must be flexible and able to adapt to change
• Requires excellent oral and written communication skills
• Requires long periods of being on the road
• Able to lift and carry items 90 lbs. or more for 8 or more hours a day for up to 6 consecutive days.
• Requires constant lifting of 90 lbs. or more from a height of up to 60 inches from floor.
• Requires carrying 90 lbs. or more for a distance of 50 feet.
• Requires ascending and descending stairs with 90 lbs. or more for 3 or more consecutive minutes.
• Able to push and pull 150 lbs. or more for 25 feet.
• Understand and follow Company’s safety program.

WORKING CONDITIONS:

• Primarily outdoors, with constant time on the road, loading, unloading, installation and haul-away customers’ home appliances.

NORMAL WORK HOURS:

• Days and hours may vary Sunday-Saturday.
• May require working overtime, on weekends and holidays per contract operation.

GUIDELINES:

• Follows and adheres to all internal policies and procedures, House and Safety Rules, and any employee guidelines if applicable.
• Execute goals and direction provided by N.D.S Operations Manager.

Job Type: Full-time

Pay: Hourly

Benefits: Medical

• Work Comp
• Flexible Schedule

Schedule:

• 10 Hour Shift
• Day shift
• Sunday to Saturday
• On Call
• Overtime
• Weekends

Experience:

• relevant: 1 year (Preferred)
• delivery driver: 1 year (Preferred)
• commercial driving: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

License:

• Type 3 (Required)
• Medical DOT card

Work authorization:

• United States (Required)

Shifts:

• Morning (Required)
• Mid-Day (Required)
• Evening (Required)

Work Location:

• Multiple locations

We are looking forward to hearing from you.

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