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Remote Senior Service Operations Product Leader

Humana

Humana Inc. is seeking a senior Product Owner/Manager to lead Service Operations across incident and knowledge management. You will own the product roadmap, write user stories, and guide cross-functional teams to deliver value.

The role emphasizes ServiceNow mastery and the successful deployment of AI-enabled service management capabilities. You will work remotely with occasional travel to Humana offices for training and meetings, while aligning with enterprise objectives and driving measurable

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Vacancy posted 2 days ago
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