SERVICE TECH- HEAVY EQUIPMENT
Ditch Witch Sales of MI
Job Description
Job Description
Role and Responsibilities
· Ensure a positive customer service experience and high levels of satisfaction.
· Inspect and diagnose equipment brought in for repair.
· Wash equipment being repaired.
· Consult with product support when necessary.
· Look up parts and prepare repair estimates, suggest repairs that may be required soon.
· Complete all necessary repairs for assigned work orders.
· Ensure parts used are documented.
· Test and verify correct operation of all repairs.
· Perform preventative maintenance, fabrication, and welding, as assigned.
· Perform new equipment PDI’s.
· Maintain a clean/safe/organized work area and shop.
· Perform any necessary building and grounds maintenance, including clearing snow from the parking lot.
· Adhere to all safety protocols.
· Complete required online and in-person training.
· Other duties as assigned.
High school diploma or GED
Mechanical background and welding experience
Construction equipment dealership experience
Strong work ethic
High level of integrity
Excellent organizational skills and problem-solving abilities
CDL
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