Hotel Guest Service Agent

Job Description

Job Description

Provides exceptional service to all guests and potential guests by assisting them in a friendly, efficient, courteous and professional manner. Performs all Front Desk related functions including but not limited to

• Customer Service
• Sales
• Checking guests in/out
• Promoting company programs
• Maintaining guest records
• Running nightly reports
• Cash handling
• Handling customer issues in professional manner
• May be asked to perform duties of other departments if necessary such as laundry.
• Required to wear a uniform
• Requires multitasking
• Any other task deemed necessary by Management

Shifts will be: 7am-3pm, 3pm-11pm

Holidays and weekends are required.

Customer Service experience preferred but not required.

Send resume or apply in person at the Comfort Inn Marion, 256 James Way Marion, Ohio.

Please no phone calls and serious inquiries only.

Job Types: Full-time, Part-time

Benefits:

• Employee discount
• Flexible schedule

Application Question(s):

• What days are you able to work?
• What hours are you available to work?

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)

Shift availability:

• Day Shift (Required)
• Evening Shift (Required)
• Overnight Shift (Preferred)

Work Location: In person