Clinical Program Coordinator

Stroke Program Coordinator

Maintains and enhances the quality of care delivered to stroke patients. Serves as a subject matter expert for the clinical team to promote optimal patient outcomes. Maintains or achieves all certifications or designations for the Stroke Program as a center of excellence. Develops, implements, provides, and assists in education for stroke care and prevention. Leads continuous performance improvement initiatives. Provides key quality and performance indicator reports to members of the stroke team and senior leadership. Facilitates research for and supports patient support groups and other stroke program initiatives as appropriate. Promotes respectful team communication that reflects the program mission and philosophy.

The site Quality Improvement team directs and advises hospital stakeholders on priority projects, in alignment with system priorities, to assess and improve the quality of patient care. The team supports the system quality and patient safety management system policy and directs efforts through the HRO principles and evidence-based quality methodologies.

Graduate of an accredited school of nursing required. Current unencumbered Oregon RN license required. Healthcare Provider BLS required upon hire. ACLS required within 90 days of hire. Stroke Certified RN (SCRN) required within two (2) years of hire. BSN required within three (3) years of hire. Four (4) years acute hospital experience required. Experience with assessing and caring for patients with stroke preferred.

Communication - Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues. Ability to perform group presentations and listen to and understand complex information and ideas.

Quality Control - Knowledge of medical practice, quality management techniques, treatment methodology, data collection techniques and classification systems. Ability to evaluate quality or performance. Skilled in patient care assessments and data collection, including statistical applications.

Conflict resolution - Ability to proactively resolve conflicts in a positive and constructive manner. Possess the knowledge and skills to handle complaints, settle disputes, and negotiate with others to reach mutually beneficial decisions.

Computer Literacy - Working knowledge and skill of computer programs including word processing, spreadsheets, databases and the hospital information system.

Systems Analysis/ Evaluation - Knowledge of how a system works and how changes will affect outcomes. Ability to identify measures of system performance and the actions needed to improve or correct performance to meet certain goals.

Critical Care - Clinical knowledge and skill of critical care areas including education of patients and families. Knowledge of federal and state requirements and resources. Knowledge of role for applicable Plain Language Alerts and Code Stroke. Proficiency in assessing and caring for critically ill patients.