Assistant Facilities Manager - Reception

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves - The Assistant Facilities Manager at JLL is responsible for supporting the site services and operations for the account. This role requires strong organizational skills, attention to detail, and the ability to collaborate with cross-functional teams, clients, and stakeholders. The Assistant Facilities Manager will play a critical role in assisting with the management of site services, ensuring a safe and efficient working environment, and maintaining client satisfaction.

Responsibilities:

• Assist the Facilities Manager in overseeing the site services and operations for an account.
• Collaborate with stakeholders to understand their site services needs, goals, and objectives.
• Lead a team of Workplace Services Coordinators to ensure smooth operations and delivery of site services.
• Provide guidance, coaching, and support to the team in their day-to-day responsibilities.
• Foster teamwork and a positive work environment within the team.
• Collaborate with the team to set performance targets and evaluate individual and team performance.
• Provide training and development opportunities to enhance the skills and knowledge of the team.
• Support the delivery of site services, including building maintenance, security, janitorial, and related services.
• Monitor service performance and vendor compliance with service level agreements (SLAs), providing feedback and taking corrective actions as needed.
• Collaborate with cross-functional teams to align site services with client requirements and operational goals.
• Assist in developing and managing budgets for site services, tracking expenses and identifying cost optimization opportunities.
• Support compliance with regulatory requirements, health and safety standards, and JLL's policies and procedures.
• Foster positive working relationships with internal and external stakeholders associated with the account.
• Assist in addressing and resolving site services-related issues in a prompt and effective manner.
• Assist in developing and implementing best practices and standard operating procedures for site services.
• Stay informed about industry trends, emerging technologies, and best practices in site services and facility management.
• Support the verification of accuracy and integrity of site services data, ensuring appropriate documentation and controls are in place.

Qualifications:

• Bachelor's degree in Facilities Management, Business Administration, or a related field preferred. Relevant experience may substitute for a degree.
• Proven experience in site services management, facility management, or a related role is a plus.
• Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively.
• Knowledge of site services principles, processes, and best practices.
• Familiarity with building systems and facility maintenance practices is beneficial.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Attention to detail and the ability to analyze data accurately.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of real estate or property management industry is a plus.

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This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

71,900.00 – 93,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –San Francisco, CA

Job Tags:

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at Show email . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.