HR Support Services Assistant - Full-Time

Southwest Healthcare, a leading integrated care system, seeks a Full‑time HR Support Service Assistant to manage onboarding, offboarding, data integrity, and administrative support for regional HR teams. Job Summary Full‑time HR Support Service Assistant responsible for maintaining data integrity, executing onboarding and offboarding in the HRIS, coordinating pre‑employment requirements, and providing broad administrative support to the HR teams within the region. Responsibilities Process all onboarding and offboarding transactions in the HRIS (e.g., UKG/Workday) to ensure employees are active for payroll and benefits on the appropriate effective date. Perform routine audits of the HRIS database to verify the accuracy of job titles, pay rates, department codes, and manager hierarchies. Manage the digital filing system, ensuring all personnel records are stored according to The Joint Commission (TJC) and state regulatory requirements. Monitor and update healthcare‑specific requirements, such as professional licenses and BLS/ACLS certifications, to ensure continuous "ready‑to‑work" status. Act as the first point of contact for the HR Shared Services help desk, resolving or triaging requests related to password resets, employment verifications, and policy questions. Coordinate the exit process by preparing termination packets, scheduling exit interviews, and ensuring the timely recovery of hospital property (badges, keys, etc.). Generate standard weekly and monthly reports on turnover, headcount, and onboarding metrics to support facility‑wide workforce planning. Complete miscellaneous data transactions including rate/department changes, relocation/sign‑on bonuses, promotions, and transfers. Facilitate the end‑to‑end coordination and processing of regional tuition reimbursement requests. Facilitate the documentation and administration of educational loan repayment requests. Qualifications High School Graduate or equivalent required; an Associate’s or Bachelor’s degree in Human Resources, Business, or Healthcare Administration is preferred. Formal training or coursework in Human Resources Management principles, including basic understanding of employment laws (FLSA, HIPAA). Compliance Training: Specialized training in Form I‑9 and E‑Verify compliance and the management of confidential medical records required. Minimum one (1) year of experience in an office or administrative role, preferably within a centralized Shared Services or Human Resources department. Demonstrated experience performing high‑volume, high‑accuracy data entry in an HRIS platform (e.g., UKG/Kronos, Lawson/Workday). Proven track record of handling a high volume of inquiries (via phone, email, or ticketing systems) with a focus on Service Level Agreements (SLAs). Other Skills and Abilities Demonstrates knowledge and ensures compliance with The Joint Commission and Title 22 standards and guidelines. Demonstrates compliance with hospital policies and procedures at all times. Ability to set priorities and appropriately organize workload and complete assignments in a timely manner. Demonstrates ability to relate to clinical personnel and medical staff, as well as ability to interact well with the public. Must have knowledge of PC and applications. Experience with digital document management systems and maintaining electronic personnel files. Proficiency in Microsoft Office Suite and advanced experience with HRIS platforms (e.g., Workday, UKG, or Lawson). Must maintain strict confidentiality at all times. Demonstrate a high level of discretion and professionalism when handling confidential and sensitive employment information. Benefits Challenging and rewarding work environment. Competitive compensation and generous paid time off. Excellent medical, dental, vision, and prescription drug plans. 401(k) with company match and discounted stock plan. SoFi Student Loan Refinancing Program. Tuition, CEU, certification, licenses reimbursement program. Career development opportunities within UHS and its 300+ subsidiaries. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. #J-18808-Ljbffr Southwest Healthcare