Receptionist

Job Description

Job Description

We are looking for a dependable Receptionist to support daily operations at a detail-oriented testing center in Rapid City, South Dakota. This is a Long-term Contract position focused on welcoming test takers, managing check-in procedures, and helping maintain a secure and orderly exam environment. The role combines front-desk interaction, basic administrative support, and active monitoring of a web-based testing room. Candidates who are comfortable using computers, staying mobile throughout the day, and providing attentive customer service will be well suited for this opportunity.

Responsibilities:
• Welcome candidates as they arrive and guide them through the testing center check-in process.
• Verify identification and confirm that each visitor meets entry requirements before testing begins.
• Inspect personal belongings and unauthorized materials to help uphold exam security standards.
• Observe the testing room at frequent intervals and address concerns that could affect a fair testing environment.
• Support web-based exam sessions by assisting with basic navigation and responding to routine candidate questions.
• Complete light clerical tasks such as file organization, scanning, data entry, and general front-desk documentation.
• Communicate clearly with candidates and staff regarding scheduling, procedures, and general site instructions.
• Maintain an orderly reception area and testing space while following established site protocols and attendance procedures.• Previous experience in customer service, reception, front-desk support, or administrative work.
• Strong computer proficiency, including comfort with web-based systems and common office applications.
• Accurate data entry and typing skills with attention to detail.
• Ability to remain on your feet, move throughout the testing center regularly, and perform routine walking checks.
• Clear communication skills for assisting visitors in person and through email.
• Working knowledge of Microsoft Word and Microsoft Excel.
• Ability to follow security procedures consistently and handle confidential testing information responsibly.
• Strong organizational skills, including experience scanning documents and maintaining orderly records.