Support Specialist (Full-Time), 12 months/yr.

Position Type:
Non-Instructional Support and Clerical/Office Clerk

Date Posted:
6/8/2026

Location:
Regional Services

Date Available:
July 2026

Closing Date:
06/15/2026


Monroe 2-Orleans BOCES is an educational agency serving nine school districts in the New York State counties of Monroe and Orleans:
Brockport, Churchville-Chili, Gates Chili, Greece, Hilton, Holley, Kendall, Spencerport, and Wheatland-Chili .

Vision : Monroe 2-Orleans BOCES is the educational partner of choice. We strive for continuous improvement in serving
the diverse needs of our community, helping all students achieve their full potential.

BOCES 2 Core Values : Collaboration, Expertise, Innovation, Integrity, Quality, Respect, and Responsiveness.

PAY RANGE: $20.00 - $24.00/Hour, Based on Experience

CIVIL SERVICE TITLE(S): Office Clerk II, III or Office Account Clerk (Competitive)

JOB DESCRIPTION: Under the direction of the Director, provides administrative, secretarial and logistical support to implement the objectives of the NYSCSH contract. Primary responsibilities include supporting program implementation using technology to enhance communication and increase access to information, and to support school and community service delivery system. Support professional development training and technical assistance for school health personnel.

TYPICAL DUTIES:

• Manage Center communications and direct requests to appropriate Center staff.
• Under the supervision of the Director, manage Center budget using computer software to prepare invoices and financial statements, submit and reconcile expense/budget reports and process payments in collaboration with Monroe 2-Orleans BOCES business/accounting offices.
• Assesses/ Inventory technological needs for Center's staff and determine appropriate equipment/ services; prepare purchase orders for contractual agreements, office equipment, maintenance agreements, and office supplies. Approve payment for processing.
• Develop and update file systems and databases needed for accurate Center operations.
• Assist in the preparation and submission of analytical reports and surveys as requested by the Director
• Coordinates workshops and conferences across the state through collaborative relationships with schools and other agencies for school health services.
• Make travel, meeting and event arrangements for Center staff and consultants.
• Complete conference, consultant approval and incidental employee forms, and process payment upon completion of services.
• Manage administrative aspects of seminars including registrations, confirmations, printing, assembly and distribution of resources, track and provide certificates/evaluations, and provide on-site facilitation and coordination of training events as requested by the Director or designee.
• Assist Director in developing and instituting methods for quality control and accuracy in Center operations including Assist with review and proofing of training resources
• Assist Director in preparing meeting agendas and materials for distribution, draft minutes and create action lists of meetings for review by the Director.
• Maintain professional and technical knowledge by participating in professional development in alignment with Monroe 2- Orleans BOCES professional review guidelines.
• Performs other duties as assigned by the Director.

REQUIRED KNOWLEDGE/ABILITIES:

• Strong verbal and written communication skills with the ability to work well with all levels of clients and vendors with sensitivity to confidential matters as required
• Excellent organizational and problem solving skills and ability to manage multiple projects with accuracy and achieve deadlines under pressure.
• Advanced skills in use of MS Office, Adobe Acrobat XI Pro and Internet Research.
• Experience in use of electronic accounting software.
• Familiarity with medical and health terminology is desirable.

BUDGET AND FISCAL MANAGEMENT SUPPORT:

• Formulate, submit and monitor Center budget for accurate fiscal management in collaboration with Monroe 2-Orleans BOCES business department and in alignment with NYSED contract requirements.
• Update budget annually and as needed to reflect staff compensation changes per Board approval or any other changes as needed.
• Manage accounts receivable for Center trainings in conjunction with Monroe 2-Orleans BOCES Business Office.
• Prepares purchase orders for contractual agreements, office equipment, maintenance agreements, and office supplies and conferences.
• Utilizes web-based accounting system to facilitate budget review, purchase order creation and assure accuracy of budget status.
• Maintains a Center specific budget for all expense categories utilizing Excel spreadsheet/ database software.

COMMUNICATIONS, WEBSITE AND EMAIL SUBSCRIPTION SERVICES SUPPORT INCLUDING BUT NOT LIMITED TO:

• Provide phone and email support, prioritize requests for assistance and direct inquiries to appropriate Center staff or outside resources.
• Continuously monitor website functionality and respond to issues/questions.
• Update website content to reflect current evidence-based resources.
• Review and analyze website traffic using Google Analytics software and prepare data for all reports.
• Collaborate with website account service representative to maintain currency in website enhancements and functionality.
• Assist with development of web-based resources, including creation, design, review and posting to website.
• Monitor, download, organize and update email subscriber lists from email subscription software into Excel database and provide data analysis for any necessary reports.
• Analyze membership demographics for needs assessment of training and resources.
• Develop and maintain directory information of School Medical Directors.
• Implement strategies to increase membership of all coordinated school health members in conjunction with NYSED.

EVENT PLANNING AND RESOURCE COORDINATION OF CENTER TRAINING PROGRAMS:

• Research, analyze and identify appropriate venues to conduct statewide professional development training in alignment with NYSED contract requirements.
• Prepare and submit conference reimbursement and consultant approval forms for approval
• Collaborate with Center staff to create agenda, marketing materials and conference resources.
• Manage communications and forms to obtain consultant participation and provide payment upon service completion.
• Coordinate training registration and payments utilizing BOCES approved payment processes.
• Maintain a database and facilitate vendor participation at Center trainings.
• In collaboration with NYSCSH staff assembles resources, coordinates printing, collating and distribution of print and digital conference materials and provides oversight of clerical assistant to collate/assemble conference materials
• Prepares statistical reports based on training evaluations and follow up of target audiences.

JOB QUALIFICATIONS:

Qualifications: Advanced computer skills including website and data base development, spreadsheets, Power Point, MS Office. 3 years' experience in providing office support services or A.A.S. Secretarial Science

Must possess or meet requirements for Civil Service title Office Clerk II, III or Office Account Clerk.

Clerk II - High School diploma and 3 years full or part time or volunteer equivalent office clerical or secretarial experience; or an Associate's degree in Secretarial Science, Office Technology or a closely related field plus one (1) year of office clerical or secretarial experience.

Clerk III - High School diploma and 2 years paid full-time or part-time or volunteer equivalent office clerical or secretarial experience; or an Associate's degree in Secretarial Science, Office Technology or a closely related field.

Office Account Clerk - Successful completion of twenty-four (24) semester credit hours, including six (6) semester credit hours in Accounting from a regionally accredited or New York State registered college or university*; or, One (1) year of full-time or its part-time equivalent experience in the maintenance of financial accounts and records; OR,

Application (Apply Online): Monroe 2-Orleans BOCES - Frontline Recruitment