Head of Customer Support (Fully Remote)
Abridge
New York, NY
- Remote job
Lead Customer and Technical Support teams, owning strategy, headcount, and budget. Drive AI-enabled, human-centered support across a 25+ person organization. You Bring: 12+ years scaling support orgs and leading leaders. Strategic ownership of KPIs, budget, and succession. Strong cross-functional collaboration and systems thinking. We Offer: High-growth AI healthcare startup culture. Flexible PTO, medical/dental/vision, 401(k), equity. Empathy-driven team with extreme ownership. Abridge Abridge is an AI-powered healthcare platform that turns patient-clinician conversations into structured clinical notes in real-time. We are a growing team of MDs, AI scientists, engineers, and creatives empowering people to make care make more sense. #J-18808-Ljbffr Abridge
Vacancy posted 1 day ago
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