Head of Customer Experience & Support (Remote)
Tekmetric
New York, NY
- Remote job
Tekmetric is an all-in-one cloud-based software platform that helps auto repair shops run smarter, grow faster, and serve customers better. We are seeking a leader to own the quality, efficiency, and people strategy for our multi-tier support organization. You will partner with Product, Engineering, and Operations to drive root-cause fixes, build coaching programs, and scale processes that improve CSAT and retention while maintaining key efficiency metrics. #J-18808-Ljbffr Tekmetric
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Head of Customer Experience & Support (Remote) in New York, NY vacancy
$149.8k - $262.2k
...understanding, and applying our users’ and customers’ needs, with the mission to create product experiences they love. Our designers come... ...learn about, adopt, support, and maximize the value of their... ...trust. Work personas (flexible, remote, or required in office) are...Remote workWork at officeImmediate startFlexible hours- ...Information:Title: Director - Customer Marketing - WalmartTeam: CPD... ...customer strategies and omnichannel experiences that accelerate category and... ...Lead; leverage team support for financial trackers, POs,... ...organizations in both in-person and remote environmentsProven track...Remote workSeasonal work
L'Oreal
Bentonville, AR3 days ago - ...COMPANY: Hae CPG POSITION: Director of Customer Experience REPORTS TO: Founder ROLE TYPE:... ...in Brooklyn, NY but the role is fully remote HOURS: Must be comfortable working... ...growing Customer Experience division supports brands across every stage, from building...Remote workFull timeWork at office
Hae CPG
New York, NY21 hours ago $136k - $158k
...Location - Remote or On-Site Salary - 136K - 158K About Nordic Naturals... ...quality nutrients possible to be well and support optimal health. This seemingly simple mission... ...Position Summary The Director of Customer Experience is a key operational leadership role...Remote workHourly payFull timeLocal areaShift work- ...Head of Client Experience About the Company Travel company delivering exceptional... ...a strong background in customer-facing leadership to... ...utilizing various customer support and CRM tools. Applicants for... ...and experience in leading remote teams are considered a plus...Remote work
- ...To enhance customer value and retention, the full-time remote Director of Customer Experience Strategy will lead the development of customer health metrics, implement AI... ...and automation initiatives across customer support and success functions to improve customer outcomes...Remote workFull time
Virtual Vocations Inc
United States3 days ago - A leading insurance agency in Nebraska is seeking a remote Director of Customer Service. The ideal candidate will lead and manage customer service... ...be guiding team members to provide excellent customer support. This position allows for the opportunity to make a meaningful...Remote job
- ...application process. Director of Customer Experience NY, US 4 days ago... ...Simple Mining | Full-time | Remote (US) with travel required, NY... ...area preferred | Reports to Head of Revenue About Us Simple... ...own and level up our customer support and customer experience function...Remote workFull timeContract workLive inShift work
- ...routine clinical practice. Our solutions support consistent, efficient and personalized... ...a Regional Service Manager, you must be customer focused and be able to manage the regional... ...resolution time. Own the customer experience by supporting team to enhance service delivery...Remote workContract workFlexible hours
- Stord is The Consumer Experience Company, powering seamless checkout through delivery for today... ...unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions... ...Gifford, and Salesforce Ventures.As the Head of Customer Experience, you are the...Full timeContract workShift work
STORD
Atlanta, GA2 days ago - ...Technology Corporation in Rockville, MD is seeking a Business Office Integration Director to lead the contractor-side delivery of IS customer services, spanning intake, ServiceNow and Power BI development, and executive communications. You will drive collaboration with...Remote jobContract workFor contractorsWork at office
- ...We are seeking a Global Customer Experience Partner – Hyperscale to join our Customer Experience... ...perspective in cross-functional forums. Support lifecycle transitions between... ...discipline required Benefits: Remote work is supported two days a week Comprehensive...Remote workFull timeWork at officeLocal area2 days per week
CyrusOne
Dallas, TX4 days ago - Work from home. Work warm leads with families. Learn a system. Build a book. That is the job in one line. Included Web-conference meetings from home Full-time or part-time options No cold calling Written training plus live coaching Advancement for ...Remote workFull timePart timeWork from home
AO Garcia Agency
United States21 hours ago - ...RH is seeking a Customer Experience Leader to set strategy and ensure execution of our core objective: providing world-class service to our customers. This role will set the pace and deliver first-class service internally so our Associates can deliver a luxury experience...
RH-USA Inc
Tracy, CA2 days ago - ...Stop hunting strangers. Start talking to people who already raised a hand. Remote financial-services role: structured days, warm-lead conversations, coaching while you ramp. Why this is different 1. The work has a point — families protecting income and future...Remote workWork at officeWork from home
AO Garcia Agency
United States2 days ago - Virtual consultant role. You assess needs, teach options, and stay in the relationship after the first meeting. Admin is part of the job: notes, appointments, CRM hygiene. What comes with the seat No cold calling Qualified-interest pipeline Performance-based...Remote workWork from home
AO Garcia Agency
United States2 days ago $206k - $248k
...focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small... ...as the technology evolves. AI experience requirements vary by role and... ...right for their business. As Head of Product, New Customer Experience...Full timeWork at officeLocal area2 days per week3 days per weekGusto
San Francisco, CA1 day ago- ...Remote seat on a team that helps families understand and set up protection options. Flexible hours. Mentorship. Clear expectations. Offer 1. Purpose with a process — not vague “help people.” 2. Work from home. 3. A growth path if the numbers and the attitude...Remote workFull timeWork from homeFlexible hours
- AO Globe Life is seeking a virtual consultant to assess client needs, present options, and maintain the relationship after the first meeting. The role includes administrative duties such as notes, appointment scheduling, and CRM hygiene. It offers work from home with...Remote workWork from home
AO Globe Life
United States1 day ago - ....Job DescriptionProSidian Seeks a Director of Customer Experience | Customer Experience [COC0029226] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis... ...Site Address (Subject to Change or Working Remotely): 621 East 4th StreetCharlotte, NC 28202QualificationsDesired...Remote workFull timeContract workTemporary workFor contractorsWork at officeFlexible hours
Prosidian Consultng
Charlotte, NC2 days ago - Description: We will also consider Remote / Hybrid. Who Are We Driven by transparency... ...end-to-end ownership of the Client experience, even when issue resolution requires... ...paced, remote environment. ~ Experience supporting or commitment to engaging with HIV-serving...Remote workContract workWork at office
JAXSCO LLC
Brentwood, TN8 days ago $90k - $115k
...Lead the Customer Success team and Wildfire Response Specialists during active fires. Build... ..., and escalation paths for calm customer support. Key Responsibilities: Hire, coach, and manage... ..., vision, 401(k), and flexible time off. Remote-first with work-from-home stipend and...Remote workWork from homeFlexible hoursFrontline Wildfire Defense System
United States2 days ago- ...essential industry. Join us.The Client Success Manager (US only - Remote) will support clients within the Managed Security Solutions (MSS)... ...Management (CRM) software such as Salesforce & ServiceNow.Experience working with C-Suite executives, VPs or Directors.Ability to...Remote workFull timeLocal areaWork from home
Optiv
Atlanta, GA2 days ago - ...The Functionary Work Arrangement: Remote / Work from Home Are you a customer-focused professional who knows how... ...help deliver an exceptional customer experience throughout the entire customer... ...Operations, Product, Finance, Technical Support, and other teams to deliver a...Remote workLong term contractFull timeContract workWork from home
The Functionary
New York, NY2 days ago $78k - $150k
...organizations across 90 countries. Our customers, from industry giants like... ...fostering a workplace that supports amazing people in doing their... ...combination of education and experience 5-8 years of experience in... ...in-office work. This role is remote, with intentional...Remote workWork at officeWork from homeNintex
Washington DC1 day ago- ...To enhance customer satisfaction goals, the full-time remote Customer Experience Supervisor will supervise and develop customer service staff, monitor departmental performance, and implement process improvements while ensuring effective communication and collaboration...Remote workFull time
Virtual Vocations Inc
United States1 day ago - ...relationships, increased product adoption, cross-sell, and upsell. You will initially collaborate with Customer Experience to improve the client journey and support account growth. Leadership of that team may become part of the role once sales processes are established...Full time
$104.8k - $145k
...fairer decisions for millions of customers. But the numbers only hint at... ...York City, you’ll have the support to work in the way that works... ...product line. The Customer Experience Manager will be instrumental... ...your work can be accomplished remotely. The majority of our employees...Remote workFull timeInterim roleCurrently hiringWork at officeLocal areaWork from home2 days per weekUpstart lending
Columbus, OH1 day ago- ...AO Garcia Agency seeks a client-facing professional for a fully remote role in financial services. You will be paired with a growing team, provided tools and mentorship, and expected to enroll and support clients who asked for guidance. The deal includes a home office,...Remote workWork at officeWork from homeHome officeFlexible hours
AO Garcia Agency
Evanston, IL21 hours ago $170k - $300k
...thrive in ambiguity and enjoy building products that redefine how customers engage with financial services? Citi is seeking a visionary... ...to help shape and deliver the future of AI-powered customer experiences. This is a unique opportunity to define products, capabilities...Full timeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Customer Experience & Support (Remote). Be the first to apply!
Related searches
- director of customer experience New York, NY
- head of customer experience New York, NY
- director of support New York, NY
- director of student support services New York, NY
- customer New York, NY
- work from home customer New York, NY
- verizon customer New York, NY
- customer liaison New York, NY
- customer marketing New York, NY
- amazon customer New York, NY